Creative Brand Support

**We are TradeChoice Carpet & Flooring**

**We provide appreciation, progression and work-life harmony as standard**

As one of the UK’s largest distributors we stock and distribute products from Europe’s leading flooring manufacturers and operating out of 14 branches UK-wide, and continuing to grow

Our success is a result of our talented colleagues and their dedication, therefore our mission is to create the ideal space for our colleagues to envisage their long-term role or career.

**You will receive**:

- 25 days annual leave, option to buy +3 days, Christmas break + Bank Holidays
- Long-service holidays
- Long-service awards
- 24/7 wellbeing support and counselling (EAP programme)
- Internal GP medical helpline
- Healthcare cash plan
- Life assurance
- Bike2Work scheme
- Company pension
- Colleague discounts
- Shopping vouchers
- Employee of the month scheme
- Free onsite parking

**As a TradeChoice Sample Coordinator, you will**:

- Sample reporting for Branch Management and Area Sales Managers.
- Communicate accurate and timely updates to stakeholders and customers, respond to any enquiries.
- Oversee and coordinate Diamond Club schemes, targets, invitations, and T&Cs.
- Carry out sampling reports, measure sample levels and organise reprints (quality checking these upon receipt).
- Organise sampling for products, including retrieval of the materials, images, product information, compile a design, and send for production.
- Create product bulletins, specification sheets, and warranties for new product launches in line with brand guidelines.
- Manage sampling expenses, working to the agreed budget.
- Create customer-branded and own-brand artwork for new and existing product launches in line with brand guidelines.
- Obtain sampling quotes.
- Respond to customer sample requests, both internally and externally.
- Maintain Dropbox account with sample images and product photographs.
- This role may include other duties as reasonably required.

**Your working pattern**:

- Monday to Friday
- 8:30am to 5pm
- 60 minute break

**You**:

- Thoroughness and accuracy in handling samples, documentation, and inventory management to prevent errors and ensure compliance.
- Understanding of customer needs and behaviours to ensure samples meet and exceed requirements and expectations.
- Commercial and competitor awareness, ideally in the flooring industry (desirable).
- Cross-cultural awareness with adaptive communication, for liaising with a wide range of individuals from a variety of backgrounds.
- Previous experience in sample management, inventory control, or logistics preferred.
- Familiarity with inventory management software systems and Microsoft Office suite.
- Ability to manage multiple tasks, prioritise workload, and maintain accurate records in a fast-paced environment.
- Effective verbal and written communication skills to interact with internal teams, external partners, and customers.
- Proficient in recognising issues related to sample management, and developing practical solutions.

**Please ensure you are happy with the commute before applying.**

**If you have not received an update within 14 days of applying, this means you have not been progressed to the next stage.**

**More about us**:
We have been Distributor of the Year since 2016 under the Contract Flooring Journal
- Every day we demonstrate **commitment, respect, integrity, trust, teamwork and fun.**:

- We truly care about **diversity and inclusion**, **mental health and wellbeing.**:

- We are dedicated to the **development, retention and motivation of our people.**

As one of the UK’s largest distributors we stock and distribute products from Europe’s leading flooring manufacturers and operating out of 14 branches UK-wide, and continuing to grow

**Job Types**: Full-time, Permanent

Pay: £29,100.00 per year

Ability to commute/relocate:

- Redditch, Worcestershire: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Sales or Customer Service: 1 year (preferred)

Work Location: In person