Senior Advisor
5 hours ago
Company: Barclays
Job Title: Senior Advisor
Location: Northampton
**Salary**: £23k basic + Bonus scheme
REF: J13126:EM
Sector: Finance - Payment Solutions
With roots tracing back over 300 years and with offices across 60 countries, Barclays retain historical precedent and a global presence that sets them apart from other graduate employers. Facilitating card transactions, Barclays enjoy a massive 93,000 businessand retailer relationships. They’re now looking for ambitious graduates to help keep delivering on their reputation for excellence.
Joining a team of likeminded graduates, the role of **Senior Advisor**is an unrivalled opportunity to launch a career with a prestigious, global blue-chip organisation.
**Package**:
- A competitive basic salary of £23,000
- Bonus scheme taking your total earnings higher
- Excellent scope for progression
- Great exposure with a major name in a lucrative, exciting industry
- Regular socials in a welcoming, inclusive environment
- Laptop and mobile
- Flexible working options
**Role**:
As a Senior Advisor you will offer end to end customer servicing by completing a wide range of customer activities, including direct engagement with both internal and external customers.
Day to day accountabilities will include:
- Communicating daily with customers, maintaining strong business relationships
- Identify customer’s needs and make decisions on the correct product for our customers in order to support and grow their businesses
- Deal with complaints where necessary to drive positive outcomes and then share best practice to mitigate further issues
- Identify and implement improvement opportunities to support improved customer servicing or reduce operating costs
- Take responsibility for high volume processing and the handling of tasks, ensuring accuracy and efficiency are
**Requirements**:
- Educated to degree level
- Possess exceptional communication skills, both written and verbal
- Excellent time management skills
- Self-motivated, with a strong desire to succeed
- IT literate and proficient in the Microsoft Office Suite
- Team player, with the ability to work independently
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