Parts & Service Advisor

2 weeks ago

South Shields, United Kingdom Iron City Motorcycles KTM South Shields Full time

Working with customers to meet their requirements and giving advice on additional parts and services.
- Matching orders against stock items and sourcing parts, while offering competitive prices
- Working as a team and independently to reach set goals and KPIs.
- Delivering fantastic customer service while remaining efficient and focused on your tasks.
- Managing goods in and out.
- Working with suppliers, placing orders or returns and processing paperwork accurately.
- Cash handling.
- Sell Service hours to customers for maintenance and repair of their motorcycles
- Deal with customer enquiries on the telephone and in person
- Manage the aftersales diary.
- Liaise with mechanics and sales team to ensure great customer service.
- Automotive Sector experience preferred
- Advise on a recommended course of action to our customers, and accurately invoice for any work carried out

**Job Types**: Full-time, Permanent

Pay: £19,500.00-£28,000.00 per year

Schedule:

- Monday to Friday

Supplemental pay types:

- Commission pay

Work Location: In person

Reference ID: Parts & Service South Shields

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