Duty Manager

A fantastic opportunity has arisen within Securitas UK for an experienced Duty Manager who will work at our client's prestigious premises in Greater Manchester.

The Duty manager is responsible for operational management of all on shift security personnel with regards to performance, standards, measures and centralised reporting and the day-to-day operational issues arising which may impact upon the contract at MediaCityUKto demonstrate the Securitas values of Integrity, Vigilance and Helpfulness.

**Key Responsibilities**:

- To rigorously review and promote health and safety on
- All security personnel are contacted and reviewed/coached as required at least once a month to proactively monitor performance and maintain positive employee relations.
- To maintain communication via informal, formal signed briefings and toolkit
- All employee relations issues dealt with promptly and consistently using the company's disciplinary and grievance procedures, and other relevant policies and guidelines.
- Actively encourage staff recognition and staff nominations for
- All incidents are reported in compliance with the Customer's policy and
- Planning, development and implementing strategy for personnel training, including routine duties and emergency
- Management of special assignments, ensuring that agreed security procedures are adhered to and the Security Team
- Always maintain the highest professional standards.
- Monitor faults with security related equipment, ensuring they are reported
- Being fully conversant with operational functions including Access Control, CCTV, Detection and Alarm Systems, ensuring effective monitoring and reporting function is maintained.
- Analysis of complex information to identify security related trends, reporting these effectively to the
- Ensuring understanding and demonstrable implementation of the Values of Integrity; Vigilance and
- Ensuring adequate and appropriate training, advice and support is provided to make the team successful. This includes ensuring knowledge and use of key systems, tools and policies
- Be the first point of contact for site security function related queries and responsible for managing the resolution of more intricate operational issues that may
- Accurate completion of company documents in line with company policy/process
- Refer issues relating to staff levels to the Site Security Manager

**Essential Skills**
- Have the right to work in the UK
- Valid SIA licence
- Able to provide a 5 year checkable history
- Minimum of 1 year experience of managing staff and Security Operations
- Proficient in use of IT, excel and Word
- Managing and leading others
- Self-motivation
- Strong decision-making skills
- Excellent written and verbal communication skills
- Business Acumen & Commercial Awareness
- Significant experience required in Security Operations; Incident Management and Team Leading

**About Company**

**Securitas Benefits**:

- Paid holiday, company pension and life assurance scheme
- Discounted gym membership, wellness advice and support
- Cycle to Work Scheme, car lease and new car purchasing schemes
- Employee discounts and cashback savings across hundreds of your favourite high street brands, online shopping, holidays, and days out
- City & Guilds accredited training program for professional and personal development
- Support to gain your SIA license and many more

**Integrity**, **Vigilance**, and **Helpfulness** are the core values that Securitas is built on to shape a long-term, financially successful enterprise for our customers, employees, and shareholders.

With roots dating back to 1934, Securitas is one of the largest security service organisations in the world. We are a company that offer career progression and development, providing access to training and the ability to gain professionally recognised qualifications.

Securitas is an all-inclusive employer, and we encourage individuality within our company. If you want to know more about why Securitas is the world's leading security group, and our continuing work in the diversity & inclusion space, please visit our website.

Join the Securitas Team today