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Retail Process Coordinator
2 weeks ago
**Job Description**:
Are you highly self-motivated with a proactive, ‘can do' attitude?
Do you have a professional approach and attitude?
Are you dedicated, reliable and responsible?
Do you have excellent organisational skills and strong time management skills?
As the Retail Process Coordinator, you will work closely with the wider Retail Operations team, support departments and retail business partners to deliver the Retail Operations Strategy through creating, maintaining and refining business processes.
The role will focus on amending out of date policies and creating different multi-media content to support all colleagues within the UK and Europe in effectively carrying out their responsibilities and delivering world class client experience.
Working with values as part of a team, you will work with everyone in upholding our Policies and Procedures, identifying the need to create and refine policies. Problem solving is a key aspect of the role while delivering excellent service and demonstrating a positive and can-do manner.
About You
- Excellent IT skills
- Strong communication and interpersonal skills
- Methodical, with a robust attention to detail
- Highly self-motivated with a proactive, ‘can do' attitude
- Excellent organisational skills
- Strong time management skills
- Dynamic and adaptable to change
- A professional approach and attitude
- Dedicated, reliable and responsible
About us
Did you know we're a FTSE-250 retail company employing nearly 3,000 people across the UK, Europe, and the United States. We're the UK's leading luxury watch specialist in the UK with a significant presence in the US and a complementary jewellery offering. At the last count we have over 190 showrooms across the UK, US and Europe, including 77 dedicated mono-brand boutiques in partnership with brands such as Rolex, OMEGA, TAG Heuer and Breitling plus seven-e-commerce websites
Our success is based on strong, long-standing partnerships with the most prestigious luxury watch brands, supported by impactful marketing and powered by leading-edge technology to provide our clients with a modern, distinctive luxury experience. This is underpinned by our people, who are highly trained and motivated to deliver exceptional client experience whilst building inclusive teams.
Watches of Switzerland Group has moved our headquarters to a new, state-of-the-art office in Carlton Park, Leicester. The new 75,000 square foot office is located just outside of Leicester city centre and is home to over 500 employees. Surrounded by 32 acres of woodlands with facilities such as a mini market, team lounges, a multi-faith room and a parent room.
Our clients love us for our exceptional client experience, expertise, and approachability. Our clients are at the heart of everything that we do - we love to wow our clients and make every interaction with us special and memorable.
Some of our benefits
- Holiday Purchase Scheme
- 24/7 Employee Assistance Programme
- 24/7 Virtual GP service
- Share Save Scheme
- Enjoy your Birthday Off
- Free Wellbeing Tools
- Generous Discount Scheme
- Enhanced Maternity Pay
