Mortgage Administrator

Our client, a financial services provider in mortgages and savings, have an opportunity for a Mortgage Administrator to join their Mortgage Team, to service mortgage cases in Arrears and Forbearance, ensuring proactive management and delivery of the highestlevel of customer services.

Our client is based in Hertfordshire and would like this role holder to be office based 4 days a week.

**Key Responsibilities for Mortgage Administrator**
- Provide fast and efficient mortgage processing service in accordance with the business’s Lending Policy and Procedures.
- Pre-completion administrative support where required to include data input and processing.
- Arrears & Forbearance administration through to Possession including all regulatory requirements.
- Post completion administration to include Redemptions, Payments, Deeds, Further Advances, Funds release preparation and Statement production ensuring all stages are processed in a timely and efficient manner.
- Input into MI, Reporting, Board and Committee requirements.
- Review and update policy and procedure documents as applicable
- Any other related duties as directed by the Management team.
- Training and development to be maintained and updated accordingly.

**Skills and experienced Required for Mortgage Administrator**
- CeMAP is desirable or a willingness to study for the qualification.
- An understanding of mortgage lending regulation and the mortgage lifecycle desirable but not essential.
- A sound working knowledge of Word, Excel and Outlook.
- Excellent levels of numeracy and literacy.