Reuse Shop Assistant

**SALARY**: £12 per hour
**HOURS**: 28 Hours per week - Monday, Tuesday, Saturday, Sunday
**LOCATION**: Avonmouth and Hartcliffe, Bristol
- potential to consider flexibility within the hours stated above*

Reuse Shop Assistant
**About Bristol Waste Company**:
What we do is important - we’re here to keep Bristol, and beyond, clean, and safe.
We do this for our city’s residents, workers, visitors, and businesses. Our work helps deliver Bristol’s sustainability targets in partnership with the council.
Bristol Waste’s commercial operation, where we serve businesses and organisations across the region, is also growing.
Our ambition is to provide good quality, value for money services, and we continue to deliver a social value impact worth more than £30 million every year.
We want people who share our values and want to work with us to drive our business forward.
**Purpose of the role**:
At Bristol Waste, we have an opportunity to divert good condition, fit-for-purpose items from the waste stream and get them into the hands of people who can use them. Since our founding, reuse has been a key part of our vision.
We are seeking an approachable, friendly, and professional individual to work as a Reuse Shop Assistant at our Hartcliffe Way and Avonmouth sites. You will be responsible for contributing towards the day-to-day running of the shops while providing excellent customer service.
**Key Responsibilities**:

- Maintain high standard of housekeeping throughout the shop
- Assist with the processing of items, including checking and cleaning, pricing before presenting for sale
- Support the agreed stock rotation system, regularly updating and replacing stock
- Ensure high value stock items are identified donation points and* transferred to the shop
- Assist with depositing items into HRRC waste streams for recycling and disposal where appropriate
- PAT test electrical items when needed (full training provided)
- Operate the till, processing cash and card payments
- Support a welcoming inclusive atmosphere for customers, the shop team and other visitors
- Provide excellent customer service and help customers to find items
- Helping to ensure the health and safety of staff, volunteers and members of the public
- Support the recruitment, training and management of a team of volunteers
- Assist with motivating and sharing key information and updates with volunteers
- Working within safety guidelines (for example: fire regulations, manual handling)

**Essential Requirements for the Role**:

- Ability to follow instruction
- Confidence in speaking to the public
- Basic maths, reading and writing skills
- Able to work independently or with mínimal supervision
- Good timekeeping and reliability
- Excellent customer service skills
- Excellent organisational skills

Full Job Description can be provided upon request.
**Our Benefits**:

- Annual leave package of 25 days plus 8 bank holidays.
- Employer contribution of 5% into the company pension scheme.
- Support for Mental Health, including a BUPA Employee Assistance Programme that provides support covering Mental Health, Financial and Family related topics. We also have Mental Health First Aiders across the business.
- Support for your Physical Health with our BUPA Health Cash Plan (we cover the cost of coverage for you), Cycle to Work scheme and an onsite Physiotherapist. All are free for our colleagues.
- Because we value our colleagues, we want to recruit more employees just like them, which is why we have our employee referral scheme.
- Dedicated learning and development team. We take pride in developing our colleagues and some examples of this include our In-House Driver Development Programme and internal promotions. Many of our Senior Leadership Team have developed from Operational roles, such as one of our Contract Managers who started as a Street Cleanser.
- Employee recognition ‘Stand Out Award’ and long service awards. To celebrate our colleagues wherever they are on their journey with us, we recognise and celebrate talent.
- We recognise that everyone is different and strive to create an environment that supports all colleagues through flexible working. We have introduced a hybrid working model where possible and actively encourage part-time working, job sharing and flexibility on hours. If this interests, you please do get in touch, and we can start a conversation.

**Everyone belongs**:
At Bristol Waste everyone belongs - we are proud of being a truly inclusive organisation.
**Important note on applying**:

- If you haven’t heard from us within three weeks of the closing date, it unfortunately means you won’t be invited to interview on this occasion.

**Contact us**:

- 0117 440 6676

Thank you for your interest in joining Bristol Waste Company.