Lettings Administrator

2 weeks ago

Salford, United Kingdom Bee City Living Full time

An exciting opportunity to work as part of a highly motivated team in the Lettings and Property management industry in the heart of Manchester City Centre.

You must have excellent customer service skills, be highly organized, are able to work in a fast paced environment and have a good knowledge of the Greater Manchester area. Good computer skills are vital and driving license with car are vital.

In your capacity as a Lettings Administrator, you will be supporting the management team whilst overseeing numerous areas of property and tenancy management to ensure all of our processes run smoothly. The duties will include but are not limited to:

- Front of house; greeting all visitors to the office
- Dealing with general lettings, tenancy and maintenance enquiries
- Speaking with respondents to adverts arranging, conducting viewings across the city and letting properties
- Maintaining system integrity and ensuring they are kept up to date
- Key exchanges, Inventories and Check-outs
- Working closely with the management, maintenance team and external contractors
- Dealing with marketing materials for new instructions
- Chasing references and deposits from new tenants
- Preparing and conducting tenancy agreements

In order to be successful in the Lettings Administrator role you must have the following skills and experience:

- An eye for detail and ability to multitask
- Excellent written and verbal communication and ‘people’ skills
- Strong knowledge and competence in Microsoft Excel
- Outstanding phone manner and customer service skills
- Strong time management skills with the ability to prioritize tasks
- Property Experience (desired but not essential)
- Ability to follow detailed processes as well as create new processes
- Building and sustaining high-quality relationships with tenants, contractors and colleagues.
- A strong commitment to maintaining excellent service standards
- Willing to undertake ad hoc tasks to the best of your ability
- A clean full UK driving license, own car preferred
- Cantonese and Mandarin speaking, reading and writing preffered

**Benefits**:

- On-site parking
- Performance based quartely bonus scheme

**Job Type**: Permanent

**Salary**: £20,000.00-£22,000.00 per year

**Benefits**:

- Company pension
- Free parking

Schedule:

- Monday to Friday
- Weekend availability

Work Location: One location

Reference ID: BCL

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