Evening Supervisor
2 weeks ago
A neighbourhood restaurant in Manchester is on the lookout for the best in hospitality to join our team.
We have an opportunity for a confident and outgoing Evening Supervisor, passionate about customer service to join our team. The Evening Supervisor will operate a designated section of the restaurant, assist the Manager and focus on exceeding the expectations of the customer.
**Responsibilities**
- Welcome everyone with a smile and make them want to return.
- Deliver exceptional levels of customer service ensuring all guests enjoy a unique and memorable dining experience
- Develop excellent product knowledge to answer guest questions and offer recommendations
- Assist management in restaurant opening, operation and closing to the required standards
- Accurately process food and drink orders through the till system
- Ensure we manage reservations and enquiries in a timely manner
- Manage the reservation system to ensure maximal cover rotation in the restaurant.
- Promote the business at every opportunity
- Complete set up, handover and closedown duties to a high standard
- Be responsive to all training provided, acting as a guide and mentor to other members of the team
- Be responsible for designated shift cash out and cash management.
**Requirements**:
Our supervisor will:
- Be passionate about customer service
- Be immaculately presented
- Possess exceptional communication and organizational skills
- Be strong team-players
Hospitality experience is preferable but not essential as full training will be given. More important are the skills listed above.
**Job Types**: Full-time, Part-time
Part-time hours: 30 per week
Schedule:
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Tips
Work Location: In person
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