Customer Service Assistant

6 days ago

Saltash, United Kingdom Moto Full time

**Address**:Saltash Services, A38, Callington Road, Saltash, Cornwall PL12 6LF**

**£10.57 per hour**

Joining moto is easy, we’re not seeking colleagues with years of customer service experience in hospitality or retail, we’re just looking for enthusiastic people to be part of our amazing team, delivering BP’s handy range travel essentials as well as Greggs baked goods in one place and exceptional customer service, as we transform the UK’s rest stop experience.

**Don’t worry about the skills, we’ll teach you everything you need to know.**

**What we offer our Team Members**:

- Up to £400 reward for every successful refer a friend
- Up to £440 annual bonus scheme
- Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith and moreso nothing has to **COSTA** fortune at work.
- Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
- Fabulous development opportunities including funded qualifications
- Weekly Pay

**What you will be doing as a Team Member**:

- Maintaining stock levels by replenishing displays and fridges
- Preparing hot food and refreshments
- Serving customers in a timely manner
- Providing exceptional customer service
- Handling customer enquiries
- Operating tills and processing orders
- Maintaining standards around product quality and store cleanliness

Due to some responsibilities within the role, applicants will need to be 18 years of age or over to perform certain tasks or work on certain shifts.

Being a motorway services area means some of our sites will have either limited or no access through public transport, so please ensure to check that you are able to access the site before applying.

Similar roles might include team member, retail assistant, general or a customer service assistant, you might even be looking for a career change as a carer, cleaner or a warehouse assistant, we’d love to hear from you

**Where our customer’s journey pauses, yours just begins**.

Please note internally this role is called Customer Service Assistant.

Annual bonus scheme equivalent to 1 week's salary based on average hours worked (define period)

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