Retail Supervisor

3 days ago

Newry, United Kingdom FD Exchange Ltd ta CeX Full time

**Supervisors with a passion for games, DVDs, gadgets and computers**

Location: Buttercrane Shopping Centre Newry

About Us;
- We are a rapidly expanding company currently operating over 300 Stores spanning the UK, Ireland, Spain, America, Australia, Mexico, Netherlands, Poland and India.
- We trade games, DVDs, gadgets, mobile phones, computing products, and flat panel technology with customers on the high street, providing a unique 2-way service.
- We are passionate about our products, our customers, and our colleagues.
- We work using exciting IT tools to communicate, support, and achieve our goals.
- We never stand still - Our products, our procedures and our ideas continuously change to adapt to market and commercial trends.
About You;
- You love digital entertainment - You have pockets full of gadgets right now and have a decent collection of games and DVDs back home - You absorb what you read about technology simply because you are crazy about it.
- You are a competent retail supervisor, able to get the best out of your staff, your customers and your stock.
- You are pro-active and can see beyond the daily grind, able to motivate your team to achieve better things even when the chips are down
- You genuinely love working with customers, able to generate an exciting environment for them to shop in, ensuring that they come back to your store every time to pick the brains of your team
- You can turn complaints into positive experiences, possess great communication skills, and lead from the front
- You would like to move into store management one day, developing new supervisors (as you once were)
- You are open to new ideas and can embrace a business model that most companies have forgotten
As part of the role you will:

- Receive a generous basic hourly salary
- Report to your store Manager
- Receive on the job training and support from all departments
- Ensure the highest store standards, maximising sales and buys, and minimising losses and costs
- Recruit, train and appraise your staff to be the best
- Make full use of Google’s online tools and our own bespoke EPOS/tools
- Exceed your targets and bring fresh ideas to the business
- Be required to work evenings and weekends

**Previous supervisor experience is required.**

**Job Types**: Full-time, Permanent

**Benefits**:

- Casual dress
- Store discounts
Schedule:

- 8 hour shift
**Experience**:

- Retail management: 1 year (preferred)

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