Night Auditor

Stanley House Hotel & Spa is a stunning, award winning, boutique country hotel, set in 54 acres of Ribble Valley countryside in Mellor, Lancashire. With 30 first-class bedrooms, unrivalled wedding and conference facilities, the hugely popular Fred’s Brasserie and a world-class spa, Stanley House is truly a hotel like no other.
- What's in it for you? *

Joining our team allows you to experience the benefits that come from working with the leaf HOSPITALITY group. We have one simple value that unpins everything we do; Be Excellent. You'll be joining a team who loves what they do, cares about our people, upholds great hospitality, and values our team's input. You'll be working with leaders who act with integrity and are human.

We will invest in your continued learning and development and allow you the room to grow within the Company. We work with global brands which provide great training and worldwide opportunities.

You'll have access to some excellent benefits too like increased holiday allowance, discounted hotel stays, and family-friendly leave. We understand pay is important to our team and that's why we ensure we are competitive in the marketplace in this area. In addition, we have tips, incentives, and bonus schemes in place.

** What's in it for you? **

Joining our team allows you to experience the benefits that come from working with the leaf HOSPITALITY group. We have one simple value that unpins everything we do; Be Excellent. You'll be joining a team who loves what they do, cares about our people, upholds great hospitality, and values our team's input. You'll be working with leaders who act with integrity and are human.

We will invest in your continued learning and development and allow you the room to grow within the Company. We work with global brands which provide great training and worldwide opportunities.

You'll have access to some excellent benefits too like increased holiday allowance, discounted hotel stays, and family-friendly leave. We understand pay is important to our team and that's why we ensure we are competitive in the marketplace in this area. In addition, we have tips, incentives, and bonus schemes in place.

**Person Specification**

**Job Overview**

You will provide a warm and friendly welcome to our guests during the night-time shift at the hotel. You will be based at the hotel's reception desk and will use the front office system to check guests in and out of the hotel. You will be a point of contact handling queries and answering questions for our visitors. You will act as a Company ambassador and will uphold detailed knowledge about the hotel, its offerings, and also the local area.

During your night shift, you will also complete the night audit checklist which includes a range of duties and checks. You will complete walk rounds of the hotel to ensure everything is as it should be and will use our internal system to report your findings.

You will be a team player working with another Night Auditor each night. The Night team will rotate shifts and you'll work with a few different colleagues on the desk. In addition, you will maintain excellent communication and relations with your supporting departments including the daytime reception team, and our food and beverage departments. Your role in this business is a highly valued and appreciated position.

**Key Responsibilities**:

- General Reception duties include greeting, checking in and out guests in line with the Brand Standards
- Completion of night audits and security observations.
- Responsible for guest welfare on an evening.
- Cash and card handling in line with the company policies.
- Duty management responsibilities.

INDHOTEL