Head of Service

**Details**:
**Reference number**:
215617

**Salary**:
£59,553 - £74,112

**Grade**:
Other

NPS Pay Band C

**Contract type**:
Permanent

**Type of role**:
Senior leadership

**Working pattern**:
Full-time

**Number of posts**:
1

**Contents**:
Location

About the job

**Benefits**:
Things you need to know

Location

London (region)

About the job

**Summary**:
This position is based in London

**Job description**:
Overview of the job

Heads of Operational Functions are deployed to a variety of roles so as to provide leadership of staff and operations.

Summary

To provide management and leadership within the National Probation Service(NPS) with responsibility for resources and the operational and strategic direction and management of the Service within a Local Delivery Unit (LDU) or any other operational unit and/or functional area of activity.

To represent the Deputy Director with external agencies/Stakeholders and staff as appropriate.

In line with NPS policies and procedures, the job holder must at all times demonstrate a commitment to equality and inclusion and an understanding of their relevance to the work they do.

The post holder must adhere to all policies in respect of the sensitive/confidential nature of the information handled whilst working in this position.

May be required to participate in out of hours senior management on call rota.

Responsibilities, Activities & Duties

Heads of Operational Function may be required to undertake any combination, or all, of the duties and responsibilities set out below.
- Lead, innovate and develop local strategies in line with the national strategic framework
- Effectively lead cluster operational delivery and contribute corporately to national operational delivery and priorities
- Lead the NPS in local strategic partnerships and ensure appropriate representation within wider partnership frameworks
- Represent the NPS at national partnerships and development meetings in line with delegated functional lead and decision making responsibilities.
- Manage devolved budgets in accordance with the financial procedures outlined in the budget delegation
- Manage competing demands within (geographical) area of responsibility
- Responsible for the various functions across the division; including line management of middle managers.
- Manage resources effectively.
- Oversee the Multi Agency Public Protection Arrangements (MAPPA) locally in conjunction with other responsible authorities including the chairing of MAPPA level 3 meetings
- To make decisions and provide advice on the management of offenders where senior management authorisation or involvement is necessary e.g. authorising the recall of offenders to prison
- Oversight of the management of complaints within the Operational Function and direct involvement in complaint resolution where necessary
- Undertake all Human Resources (HR) related policies and practices including overseeing local recruitment, Attendance Management, Disciplinary Investigations, Performance Management and Staff Appraisals, chair grievance and other hearings.
- Work effectively with your respective Divisional Senior Leadership Team and take lead responsibility nationally for specific projects/portfolios
- Deputise for the Deputy Director as required in the LDU / operational unit functional area of activity
- Work with MOJ/NOMS Communications on a range of products
- Implement NOMS equality strategy
- Responsible for ensuring the defined work areas and associated activities comply with Health and Safety legislation. Ensure all risk assessments are undertaken and staff are made aware of their personal responsibility towards Health and Safety compliance
- Carry out agency responsibilities for victims.
- Carry out safeguarding children duties in accordance with the NPS statutory responsibilities and agency policies
- Discharge estates responsibilities for Head of Operational Function
- Demonstrate pro-social modelling skills by consistently reinforcing pro-social behaviour and attitudes and challenging anti-social behaviour and attitudes.
- Work within the aims and values of NPS and NOMS

The duties/responsibilities listed above describe the post at present and are not exhaustive. The job holder is expected to accept reasonable alteration sand additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under job evaluation and shall be discussed in the first instance with the job holder.

**Responsibilities**:
Please refer to Job Description

**Behaviours**:
We'll assess you against these behaviours during the selection process:

- Leadership
- Communicating and Influencing
- Making Effective Decisions
- Managing a Quality Service
- Delivering at Pace

**Benefits**:

- Access to learning and development
- A working environment that supports a range of flexible working options to enhance your work life balance
- A working culture which encourages inclusion and diversity
- A civil service p