HR Coordinator

Company Description

Universal Pictures International (UPI) is the International Distribution and Marketing division for Universal Pictures. In the United Kingdom, Austria, Spain, Italy, Germany, Switzerland, the Netherlands, France, Korea, Australia, New Zealand, Mexico and China, UPI directly markets and distributes movies through its local offices, creating campaigns and release strategies that respond to the culture and market behavior of those territories. In other parts of the world, UPI partners with Paramount, Sony & Warner Brothers in the distribution of all four companies’ films.

Universal Products & Experience globally drives expansion of the company's intellectual properties, franchises, characters and stories through innovative physical and digital products, content, and consumer experiences. Games, fashion, and toys only scratch the surface of ways we take Universal stories and characters from the screen and put them into fans' daily lives around the globe. Along with franchise brand management, Universal Brand Development's core businesses include Consumer Products and Games and Digital Platforms. We take properties such as Jurassic World, Minions, Back to the Future, and Trolls from our creative content engines like Universal Pictures, Illumination and DreamWorks Animation partner with best-in-class category leaders (e.g. Mattel, Lego, Reebok, Target, Microsoft, etc.) to create amazing products for our fans.

Universal Pictures International and Universal Products & Experience are parts of NBCUniversal, one of the world’s leading media and entertainment companies in the development, production, and marketing of entertainment, news, and information to a global audience. NBCUniversal is a subsidiary of Comcast Corporation.

**Job Description**:
The HR Coordinator will support and assist the UPI HR Director and the UP&E Senior HR Manager across the UPI and UPR client groups. The role is truly varied in nature and is responsible for delivering first class employee administration, operational and systems support to employees. This role is the first point of contact for all HR related queries and will be accountable for ensuring that all HR administration and enquiries are addressed in a professional, efficient, timely manner.

**Recruiting and Onboarding**
- Create new employee records via internal systems
- Create and maintain employee folders
- Prepare relevant letters and documents for new and/or existing staff
- Manage all on boarding activities, including HR & benefits induction
- Track and capture all visa and immigration related documentation
- Prepare the system to post new roles, prepare job descriptions and work closely with the Talent Acquisition team where relevant, including supporting line managers in the hiring process

**HR Processes**
- Process any system data changes, workflows & paperwork for life cycle events such as promotions and transfers, liaising with HR Operations & HR Connections where needed to ensure correct processing
- Process all monthly payroll changes for UK and South Africa employees; including starters and leavers, and work closely with payroll to ensure they have up to date and accurate information
- Organise, conduct and maintain data on leavers and exit interviews
- Accurately maintain and update employee database (SAP and myHR) and any other HR systems as required
- Assist in any program rollouts (i.e. performance review process, salary planning, benefits open enrolment, early careers programs, etc.)
- Maintain clear and accurate employee records
- Support Global Mobility in managing internal and external relocations, and remote working requests
- Use HR systems to provide accurate reports and data to HR business partners and business leaders
- Check and process invoices
- Run/generate monthly and ad hoc employee data reports

**Policies & Support**
- Support junior talent development; be the main point of contact for our interns
- Be the main point of contact for policy queries (e.g. family friendly policies, absence management), and escalate where necessary
- Deliver high client service by offering solutions and effectively problem-solving questions or concerns raised by internal and external stakeholders
- Act as the primary liaison with several HR departments, in order to manage and resolve day to day employee issues
- Support wider HR project initiatives (DEI, Career Development, well-being etc)

**Qualifications**:

- A good working knowledge of HR practices and procedures preferably within a large organization
- Experience of undertaking transactional HR or recruitment administrative work
- Solid working knowledge of HR systems and ability to produce and analyse reports
- Pro-active, methodical, accurate and organised with excellent attention to detail
- Proven ability to multi-task and prioritise a busy, changing workload
- Willing to learn, be solution orientated and curious with an appetite to continually review and improve processes
- Able t