Stock Controller

The Stock Controller oversees all matters in regard to the purchase, management of goods in/out and reporting of stock across the business, with a particular focus on maintenance of F&B stock management systems in a timely manner that achieves the best possible operational and commercial results for the business.

The Stock Controller has responsibility for developing systems and controls to promote lower cost of sales, accurate gross profit reporting, shorter lead times and reduced working capital requirements and formalize these as best practice procedures to be followed across the Club.

**Service Orientation**
- Provide excellent customer service to both members and guests;
- Build positive relationships with members and guests to ensure customer satisfaction;
- Maintain composure and reduce disruption to service during difficult situations;
- Bring an energetic presence with high levels of enthusiasm whilst working around F&B teams;
- Maintain professional independence at all times and escalate issues identified as appropriate.

**Operations**
- Lead local procurement processes for food, beverage, operational equipment and consumable goods across departments to avoid disruption to operations and continuous review of alternative suppliers to secure best value for money arrangements;
- Lead adherence to agreed purchasing processes in all departments
- Place orders as per Company procedures and ensure that the correct division of order by supplier is placed, according to contract commitments.
- Own and strengthen supplier relationships within the business to manage supply chain and gain the best prices and value for money purchasing
- Conduct period end stock counts on Sunday PM / Monday AM, resolve any variances in stock counts in a timely manner, and maintain a strong control environment to reduce theft and wastage
- Responsible for receiving, quality control checks, signing and storing deliveries in the most orderly manner, managing delivery notes, matching to purchase orders, invoices & credit notes, receipt deliveries, arranging return credit notes, and resolving discrepancies;
- Lead adherence to agreed purchasing processes in all departments, in particular liaise with bar and restaurant teams to maintain organised stocks and adhere to Health & Safety at work, hygiene and quality standards;
- Maintain an accurate F&B ordering system (FnB Shop / Adaco) at all times by updating new and old products, creating and updating recipes, prices, batches, PLU numbers, and closing weekly stock period to ensure sales updated from EPOS and accurate and timely GP reporting to management;
- Ensure accurate financial reporting to include par levels, food and beverage revenue and margin management, forecasting and sales opportunities, to maintain and control appropriate stock levels
- Daily communication with department managers, timely and accurate processing of all stock transfers and allowances, assist with relevant training and reporting to deliver quality and consistency of service eg. recipe specifications for bar staff, stock count procedures, purchase reports
- Work closely with the General Manager and Housekeeping Manager to ensure a high quality of linen, cleaning services and bedroom amenities are purchased and maintained according to agreed SLA’s with suppliers.
- Work closely with the Executive / Head Chefs on product development, menu engineering and market trends to assist with a “best in class” approach to our offering whilst maintaining the budgeted gross profit margin percentage.
- Work closely with the Private Events Manager and Club Events Manager to plan stock quantities required and ensure systems are properly prepared for upcoming events eg. recipes and buttons for set menu batches;
- Resolve together with accounts payables any supplier invoice/statement discrepancies
- To complete ad hoc projects and analysis as required.
- To understand and champion the Artfarm Procurement Policy within The Groucho Club.
- Support Group Procurement initiatives representing and safeguarding The Groucho Club quality, operational and logístical requirements in group programmes, to deliver best value for money supplier arrangements.

**Self-Development**
- Organised, enthusiastic and self-motivated;
- Consistently asks for feedback from management team to improve own performance and operation of the stock control and procurement role within the business;
- Communicates information and developments needs to management team.

**Communication**
- Communicated efficiently and effectively in a friendly and positive manner with members, guests and other employees within the Club to create a positive atmosphere at all times;
- Demonstrates appropriate non-verbal communication;
- Communicates effectively and professionally with diplomacy and tact towards all team members;
- Maintains composure during difficult conversations, or situations.
- Maintains open, two way communication by keeping others within the Club i