Shop Assistant

1 week ago

Wembley, United Kingdom Tian Tian Market Full time

**Job title** - Shop Assistant

**Basic Rate** - £12.10 per hour

**Work Pattern** - 40 hours per week, Variable hours contract

**Location** - Wembley (HA9 0UH), London

This is an exciting opportunity to join Tian Tian Market. As a Shop Assistant you will provide excellent customer service, replenish/manage stock, assist with deliveries & follow store procedures/polices.

You will need to be self-motivated & have a positive, successful attitude. Experience working in a similar retail role is essential.

We are looking for long term staff who want to grow their career with the company.

You will report to the Managers, Supervisors & Senior staff

**Duties/responsibilities**:

- Consistently provide a high level of customer service at all times.
- Assisting shoppers to find the goods and products they are looking for.
- Answering queries from customers.
- Managing customer complaints.
- Be involved in stock control and management.
- Receiving and storing the delivery of large amounts of stock.
- Stocking shelves correctly with merchandise.
- Checking price labels & date checking stock on the shop floor.
- Being responsible for processing cash and card payments.
- Reporting discrepancies and problems to the store management.
- Balancing cash registers with receipts.
- Keeping the store safe and clean, this includes correctly disposing of waste, vacuuming and mopping.
- Working within established guidelines
- Being aware of security threats within the store and being on the lookout for shoplifters and fraudulent credit cards etc. Reporting issues to senior staff
- Keeping up to date with special promotions and putting up displays.

**Experience/skills**:

- Previous retail/customer experience (Essential).
- Bilingual English & Mandarin (Desirable)
- Knowledge of Easy Asian & South East Asian food products (Desirable)
- Excellent customer service
- Having a friendly and engaging personality.
- Comfortable working & communicating with members of the public.
- Should have a positive manner.
- Must be helpful and polite.
- Able to work as part of a team.
- Knowledge of inventory or merchandising techniques (Desirable).
- Experience receiving large quantities of stock.

You must have eligibility to work on the UK.

**What you'll receive**:
You receive a competitive salary, annual leave, staff discount, pension, statutory sick pay, Employee Assistance Program
- **Please note your employment is conditional upon the Company's receipt of satisfactory references**_

**Job Types**: Full-time, Permanent

Pay: £12.10 per hour

Expected hours: 4 - 40 per week

**Benefits**:

- Company pension
- Employee discount
- Referral programme
- Store discount

Schedule:

- 8 hour shift
- Weekend availability

Application question(s):

- Do you have an interest & knowledge of South East & East Asian food products?
- Are you available to work 40 hours, 5 days per week? (Weekend Availability is essential)'

**Experience**:

- Supermarket Retail: 1 year (preferred)

Work authorisation:

- United Kingdom (required)

Work Location: In person

Reference ID: TTM050

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