Community Dementia Advisor

6 days ago


West Bromwich, United Kingdom West Bromwich African Caribbean Resource Centre Full time

**Background**

This post is one of six new ‘Community Dementia Adviser’ posts that have been created as part of the newly commissioned ‘Sandwell Community Dementia Support Service’.

The service will serve the Sandwell Metropolitan Borough and will be developed and delivered by a ‘Provider Collaborative’, comprising nine partner organisations. Sandwell Crossroads is the lead provider. Partner organisations are: Agewell CIC, Dementia Pathfinders CIC, West Bromwich African Caribbean Resource Centre, Murray Hall Community Trust, St Albans Community Association, BUDS, Age UK Sandwell and Alzheimer’s Society. The ‘Sandwell Community Dementia Support Service’ became operational on 16th August 2021, replacing the Sandwell Dementia Navigator Service.

The Community Dementia Adviser post is offered as a 2-year fixed term appointment, with the potential of a further year, depending on contract performance.

The team will include the new post of Service Development Lead, three (FTE) pre-existing Dementia Navigator posts, six Community Dementia Advisers, each based in a town location, and a specialist Community Dementia Adviser focusing on young onset dementia and rarer types of dementia, employed by Alzheimer’s Society. Service users will be able to access additional support from Alzheimer’s Society’s ‘Dementia Connect’ telephone support and information service.

Each of the six Community Dementia Advisers will be employed by a different partner organisation, as follows:

- Rowley Regis - Agewell CIC
- Oldbury - BUDS
- Tipton - Murray Hall Community Trust
- Smethwick - St Albans Community Association
- West Bromwich - West Bromwich African Caribbean Centre
- Wednesbury - Age UK Sandwell

Dementia Advisers will receive referrals from Dementia Navigators, in line with the agreed ‘service pathway’. Dementia Advisers will work with individuals with dementia and their families throughout their dementia journey. Each Dementia Adviser will work within a town location, and potentially, if the need arises, in an adjacent area, to support cover for a partner organisation, responding to geographical fluctuations in need.

**Summary of Job Description**

The ‘Community Dementia Adviser’ will be responsible for addressing wellbeing and social support needs of people diagnosed with dementia and family carers. Working as part of a team, ‘Community Dementia Advisers’ will focus on the strengths, interests and talents of people with dementia to offer social opportunities and meaningful engagement in community activities.

**Key dimensions**

Following the agreed ‘service pathway’, ‘Community Dementia Advisers’ will:

- Work with individuals living with dementia and their family carers, providing maintenance support and ‘call care’ according to the service casework model.
- Work collaboratively with Dementia Navigators to facilitate interventions for people with dementia and their families requiring ‘intensive’ support during periods of transition, complexity and crisis, involving statutory sector services as appropriate.
- Recruit, deploy and support volunteers, to encourage and facilitate people with dementia and family carers to participate in group activities; and to offer one-to-one befriending for individuals experiencing dementia, helping to provide respite for carers.
- Lead initiatives to create dementia friendly communities in the locality where they are based.

**Main duties and responsibilities**:

- To promote the ‘Sandwell Community Dementia Support Service’ within own local town, developing a network of support from health and social care professionals, encouraging referrals to the service through the ‘Single Point of Access’ at the earliest opportunity.
- To provide structured support to both the person with dementia and their carer for all allocated cases, following the agreed service pathway.
- To record within the shared CRM database (Charity Log) all actions undertaken and action points to follow up, as required, throughout the person’s journey with dementia.
- To co-develop with individuals with dementia and their carers and supporters, an agreed wellbeing/support plan, building on the initial assessment of the Dementia Navigator, checking and monitoring the outcomes to ensure quality care and provision is in place to support the person to remain living in their own home, avoiding unnecessary admission into hospital or longer-term care.
- To work collaboratively with Dementia Navigators to develop and deliver ‘Preparing for the Future’ training to support people with dementia and family carers to develop their Advance Care Plans and put in place Lasting Powers of Attorney.
- To ensure that information made available to people experiencing dementia and their carers is provided in the appropriate style that is easily understood, helpful and modified as necessary to suit individual needs.
- To reach-out to seldom heard groups, ethnic minority commu



  • West Sussex, United Kingdom Alzheimer's Society Full time

    **VAC3279 - Dementia Adviser (Telephone) - West Sussex**: **Location**:This is a home-based role covering the West Sussex area. **Salary**:£20,872 - £22,143 depending on skills and experience. After a successful probation, and based on individual performance, this salary could be increased to £23,294. **About Us** Who we are - Alzheimer’s Society are...

  • Financial Advisor

    2 weeks ago


    West Bromwich, United Kingdom Premier Jobs UK Limited Full time

    This remote based Financial Advisor job is a perfect opportunity for a Financial Advisor seeking management potential. You will be delivering advice directly to clients on investments, pensions and protection thorough video conferencing, telephone and face to face to clients across the UK to accommodate a new way of providing financial advice. Working...

  • Sales Advisor

    2 weeks ago


    West Bromwich, United Kingdom SlideOrFold Full time

    **About us** SlideOrFold is a business in the West Bromwich area that manufactures Aluminium windows & doors. We are customer focused and professional at what we do. All staff are approchable, suportive and trained to the highest standards. Along with having a great network of people around, the job is very rewarding. **Job Summary**: We are seeking a...

  • Parts Advisor

    2 weeks ago


    West Bromwich, United Kingdom DINGLI Full time

    Job DescriptionJob OverviewWe are seeking a dedicated and knowledgeable Parts Advisor to join our team. The ideal candidate will possess excellent communication skills and a strong organisational ability to assist customers in identifying and obtaining the correct parts for their needs. As a Parts Advisor, you will play a crucial role in maintaining...

  • Sales Advisor

    2 weeks ago


    West Bromwich, United Kingdom Bristol Street Motors Full time

    **Bristol Street Motors Ford West Bromwich** We are currently looking for a Sales Advisor to come and join our team at Bristol Street Motors Ford West Bromwich! We are offering an industry leading basic salary of £28,000 plus an OTE of £34,000 and a fixed 40 hour working week across 5 days! We can be flexible and are open to discussing a range of...

  • Customer Advisor

    7 days ago


    West Bromwich, Sandwell, United Kingdom B&Q Full time £26,200 - £33,832 per year

    OverviewCustomer AdvisorPart time - 8 hours per week Permanent Contract starting 1st Feb 2026Shifts available Monday - Sunday, 7.00am pmUK Notional hourly rate £12.71 per hourB&Q WednesburyWe believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a...

  • Customer Advisor

    2 weeks ago


    West Bromwich, Sandwell, United Kingdom B&Q Full time £12,800 - £13,200 per year

    OverviewCustomer AdvisorPart time - 20 hours per week 3 Month Fixed Term Contract Shifts available Monday - Sunday, 7.00am pmUK Notional hourly rate £12.71 per hour (Inclusive of an £xx per hour, store specific location allowance)B&Q WednesburyWe believe anyone can improve their home to make life better. Every day, we give our millions of customers...

  • Customer Advisor

    3 days ago


    West Bromwich, Sandwell, United Kingdom B&Q Full time

    OverviewCustomer AdvisorPart time - 18 hours per week 03 Month Fixed Term Contract Shifts available Monday - Sunday, 6.00am pmUK Notional hourly rate £13.52 per hour (Inclusive of an £0.81p per hour, store specific location allowance)B&Q WoodgreenWe believe anyone can improve their home to make life better. Every day, we give our millions of customers...

  • Sales Advisor

    16 hours ago


    West Bromwich, United Kingdom Vertu Motors Full time

    **About us** Are you looking for the next step in your career? Are you interested in the Motor Industry? Do you have a flair for delivering excellent customer service? If the answer is yes, we want to hear from YOU! We are currently looking for a Sales Advisor to come and join our fantastic team at Bristol Street Ford Redditch! We are offering an industry...

  • Parts Sales Advisor

    1 week ago


    West Bromwich, United Kingdom Motor Parts Direct Limited Full time

    We are currently seeking a Parts Customer Sales Advisor to join the team at our Dudley branch. Submit your CV and any additional required information after you have read this description by clicking on the application button. Benefits Competitive salary dependent on experience Holidays from 20 working days plus all bank holidays, increased in line with...