Female Waking Night Support Worker

**Are you a compassionate woman looking for a rewarding new challenge?**
**Do you have a passion for supporting families and children with complex needs? If so, we have an exciting opportunity for a caring and dedicated individual to join our team at Welland House Family Residential Centre as a Waking Night Support Worker on a full-time, permanent basis.**

**Location**: Market Harborough, Leicestershire
**Additional to Salary**: Night Shift Premium Allowance (calculated at a third of hourly rate)

**About the Role**

Barnardo's, the UK's largest children's charity, is proud to work in partnership with Leicestershire County Council to deliver innovative residential services for some of the county's most vulnerable children and families.

Welland House provides three self-contained flats for families facing challenges such as learning difficulties, domestic abuse, substance misuse, mental health issues, or trauma. During their stay, parents receive support from Barnardo's staff while undergoing parenting assessments.

Our team promotes best practices through guidance, role modelling, key work sessions, and practical advice—focusing on safety, routines, boundaries, and wellbeing.

**Female-Only Requirement**

Due to the nature of the service and the needs of the families we support—many of whom have experienced domestic abuse and trauma—this post is restricted to female applicants only. This is a genuine occupational requirement under Schedule 9, Part 1 of the Equality Act 2010.

**Key Responsibilities**
- Build trusting, nurturing relationships that promote independence and wellbeing
- Work collaboratively with parents/carers and professionals
- Support the upkeep of the home, including cooking and cleaning
- Maintain accurate and up-to-date records
- Uphold safeguarding policies and procedures
- Ensure a safe and secure environment at all times

**What We're Looking For**
- Level 3 Diploma in Residential Childcare (or willingness to achieve this)
- Experience working with children, young people, and families
- Strong understanding of safeguarding and child protection
- Flexibility to work shifts, including weekends and bank holidays
- Excellent communication and interpersonal skills
- Willingness to attend mandatory training and supervision sessions during daytime hours

While Welland House will be your primary base, you may occasionally be asked to support our other Leicestershire Residential homes.
- Pay & Reward Framework
- We know that our colleagues go above and beyond in delivering our vital work, driven by their passion and commitment to Barnardo's _values_. We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people._
- For all these reasons, we are committed to a new approach to pay and reward, to ensure it is fair, attractive and progressive, which was rolled out in April 2023. This is a positive change for the charity, and a part of our _People & Culture_ Strategy. It will assist us in supporting colleagues to belong, thrive and grow in their colleague journey at Barnardo's and in time will offer clear routes of progression for colleagues in both their career and their pay._

**Benefits**:
**Workplace Offer: What it means for you**

Our hybrid working initiative is based on trust, flexibility and empowerment. We understand our workplace offer means different things to different people, and we encourage those conversations. This may mean working at one of our stores, services, working at home, in the community, at one of our Collaboration Hubs or depending on the role any combination of these. Please read through the advert carefully to understand the remits of hybrid working that will be specific to the role.
- Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements.
- Annual Leave entitlement for full-time colleagues is 26 days per annum, increasing to 27 days per annum, after 3 years Barnardo's service, 29 days per annum, after 5 years Barnardo's service and 30 days per annum, after 7 years Barnardo's service. Those working less than full time are entitled to the same level of holiday pro rata
- The ability to buy up to another 5 days annual leave via our HolidayPlus scheme
- A host of family friendly leave options including company Maternity Paternity and Adoption pay; together with all family additional leave options
- Service related sick pay from day 1
- Access to a Group Personal Pension with a matched 4% or 6% contribution from Barnardo's. Ability to pay via salary sacrifice to garner both tax and NI savings on your own contribution
- Death in service cover of 4x annual earnings for all staff contributing to our Group Personal Pension
- Cycle2work scheme
- Interest free season ticket loans
- Discounts and cashback from at high street shops including major