Patient Advisor
4 days ago
As a Patient Advisor (or Carepals Coordinator as we’ll call you) you’ll be instrumental in guiding patients through their treatment journey at Care Fertility.
You’ll provide support and guidance to our patients at every stage of their journey, arranging appointments, signposting to other Care services, raising quotations and invoices, taking payments, and sending patient treatment information.
You’ll liaise with the medical and clinical teams across the clinic to get treatment and medication plans for patients, obtain results of tests/checks and make sure that patients understand what their next steps are.
It is an administration role but it’s not purely administration, there is strong customer service focus to what we do.
As a Patient Administrator you’ll be a part of a great team who provide a positive link to our patients, and help them to create a family.
**About you**:
Previous experience of working in administration in a medical environment would be ideal as you will have a better understanding of the role. So maybe you’ve been a Medical Secretary, worked in Patient Liaison or you’ve been a Receptionist at a GP Surgery.
You’re flexible, eager to learn, are able to work alone as well as part of a team and have great attention to detail.
You have a strong understanding of delivering excellence for people (both written and verbal), with accuracy and in a timely fashion.
Excellent verbal and written communication are required as you’ll be dealing with people from all backgrounds and disciplines, making and taking calls, delivering a high-quality patient experience - you will be acting as a Care Fertility ambassador in all of your interactions.
**Location/Benefits**:
We’re based at Seacroft Hospital, York Rd, Leeds (LS14 6UH), however this role is expected to move from clinic to remote working.
Working on a rota between 08:00-17:00 from Monday to Friday - however once the role goes remote, the hours will change to working on a rota between 08:00-18:00 Monday to Saturday (Saturdays are 1 in 6).
In a company where hard work and great results are recognised, you can look forward to a supportive culture of collaboration where we value each other. Benefits include:
- Salary of 20,000 (£22,000 once remote).
- 33 Days annual leave (inc. public holidays).
- Pension scheme.
- Life assurance.
- A range of benefits including retail discounts, a wellbeing hub, holiday trading.
**About us**
We’re Care Fertility, we’re the largest private provider of IVF and fertility treatment in the UK.
We draw on the knowledge of our wider team of over 600 dedicated doctors, embryologists, nurses and support teams who all work together to ensure our patients get the very best fertility treatment.
At Care we care, for our patients and for our people. We believe in helping you to reach your full potential.
If you join Care, you can look forward to a challenging and rewarding role, with great results bringing great opportunity for recognition and promotion.
Click **APPLY** now to join Care Fertility.
**Salary**: £20,000.00 per year
-
Patient Advisor
2 weeks ago
Leeds, United Kingdom Optical Express Full time**Job Title - Patient Advisor** **Location - Leeds** **Hours - Full Time, 40 hours per week** **Salary - Competitive, bonus & benefits** Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. The Optical Express team work together, collectively and...
-
Patient Advisor
1 week ago
Leeds, United Kingdom Optical Express Full time**Job Title - Patient Advisor** **Location - Leeds, City Centre and White Rose** **Hours - Full Time, 40 hours per week** **Salary - Competitive, bonus & benefits** Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. The Optical Express team work...
-
Patient Advisor
3 weeks ago
Leeds, United Kingdom Optical Express Full timeJob Title – Patient Advisor Hours – Full Time – 40 Hours ( involves working Saturdays ) Location: Leeds – King Street Salary: up to £27,000 + bonus Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. The Optical Express team work together,...
-
Patient Advisor
4 weeks ago
Leeds, United Kingdom Optical Express Westfield Limited Full timeJob Title – Patient Advisor Hours – Full Time – 40 Hours ( involves working Saturdays ) Location: Leeds – King Street Salary: up to £27,000 + bonus Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. The Optical Express team work together,...
-
Patient Advisor
2 weeks ago
Leeds, United Kingdom Optical Express Westfield Limited Full timeJob Title – Patient AdvisorHours - Full Time - 40 HoursLocation: Leeds King StreetSalary:£25,400 + bonusOptical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology.The Optical Express team work together, collectively and consistently striving for excellence. We...
-
Patient Advisor
3 weeks ago
Leeds, United Kingdom Optical Express Full timeJob Title – Patient AdvisorHours – Full Time – 40 Hours ( involves working Saturdays )Location: Leeds – King Street Salary: up to £27,000 + bonusOptical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology.The Optical Express team work together, collectively...
-
Patient Advisor
6 days ago
Leeds, United Kingdom Optical Express Group Full time**Hours - Part Time 14 Hours** **Location: Leeds White Rose** **Salary: £24,000 Pro Rata** Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. The Optical Express team work together, collectively and consistently striving for excellence. We support each...
-
Patient Advisor
2 weeks ago
Leeds, United Kingdom Optical Express Group Full time**Location: Leeds King Street** **Salary: £24,000 plus Bonus** Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. The Optical Express team work together, collectively and consistently striving for excellence. We support each other, respect each other and...
-
Patient Advisor
4 days ago
Leeds, United Kingdom CARE Fertility Full timeAs a Patient Advisor (or Central Carepals Patient Advisor as we’ll call you) you’ll be instrumental in guiding patients through their treatment journey at CARE Fertility. You’ll provide support and guidance to our patients at every stage of their journey, arranging appointments, signposting to other CARE services, raising quotations and invoices,...
-
Patient Advisor
4 weeks ago
Leeds, United Kingdom Optical Express Full timeJob DescriptionJob Title – Patient AdvisorHours – Full Time – 40 Hours ( involves working Saturdays )Location: Leeds – King Street Salary: up to £27,000 + bonusOptical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology.The Optical Express team work together,...
