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Business Process Specialist
2 weeks ago
Join us as a Business Process Specialist
- This is a critical role that will see you leading activities to manage, embed, define and implement our business processes
- We’ll look to you to improve the efficiency and effectiveness of processes by facilitating improvement work
- Working in a supportive and fast paced environment, you’ll have the chance to build and maintain a strong network of stakeholders and further your career with us
- This role is available until the end of July 2025
**What you'll do**:
As a Business Process Specialist, you’ll partner with our Global Process Owners and Process Leads to set process visions which align to the One Bank standards and governance, measure and monitor process performance and support the improvement of processes to align to the Risk & Finance Transformation vision.
You’ll be assessing customer and business requirements, researching, and analysing potential solutions and making recommendations to enhance and simplify our processes, as well as managing the definition and implementation of all changes to them.
Your role will also involve:
- Using a consistent process framework, data analysis and tooling for continuous improvement to define strategic business processes across Finance Change programmes
- Leading and facilitating workshops with the business to define the target state processes and ownership model
- Creating the Business Operating Model document
- Driving a focus on improving the efficiency and effectiveness of finance processes
- Carrying out the diagnosis, design and implementation phases of process methodology to identified processes, supporting both local and end-to-end optimisation work
- Helping to diagnose complex issues leading to action oriented solutions
- Working closely with business partners to support local tactical improvement work
**The skills you'll need**:
To join us in this role, you’ll have strong experience in process transformation and simplification in Risk or Finance and you'll demonstrate the ability to deliver in an Agile way. A Lean Six Sigma accreditation is desirable, but not essential.
You’ll also bring:
- Process mapping experience using Visio or BlueWorks
- Excellent stakeholder management and influencing skills
- A flexible and adaptable approach to meeting requirements
- Strong planning and organisational capabilities
