Learner Recruitment

**Job Title**:Learner Recruitment & Onboarding Officer

**Based**: Hybrid (homebased with travel to Head Office in Burntwood )

**Salary**:£23,000 to £25,000 DOE

**Hours**: Full time / 35 hours per week

**About the company**

Busy Bees Education and Training is a national Ofsted ‘Good’ training provider based in Burntwood and is an established provider of apprenticeships across predominantly the Early Years sector. We are dedicated to nurturing the next generation of childcare professionals through driving quality apprenticeship schemes. Our mission is to deliver excellence in training and support, ensuring our apprentices are well-equipped to provide exceptional childcare services.

**About the role**

As a Learner Recruitment & Onboarding Officer, you will provide effective IAG to all applicants. You will work with our clients to understand their requirements and ensure they are receiving the best customer service. You will ensure that all applicants starting an apprenticeship with Busy Bees Education and Training are the right applicants, on the right programme to achieve the right outcome. You will then work with the successful applicants to prepare them to start their learning journey.

**Key Responsibilities**
- Provide an outstanding experience for all learners and customers.
- Build and develop relationships with other departments.
- To manage and support customer contracts.
- Fill vacancies with the best apprentices through effective recruitment procedures.
- Assess applicants needs and reasonable adjustments, liaising with other stakeholder to ensure the learning level and journey is suitable.
- Produce monthly reports on customers and any current vacancies.
- Highlight concerns to management to ensure customer satisfaction scores are high.
- Hit targets for starts according to the company plan.
- Enroll and induct learners onto their apprenticeship program in a timely manner.

**Key Skills and Experience**
- Excellent knowledge of the sector.
- Up to date knowledge of legislation.
- Able to work unsupervised and maintain work efficiency.
- IAG qualifications to suit the role.
- Managing CRM systems so all data is correct.
- Strong communication and customer service skills.
- Experience in successfully achieving deadlines and working without close supervision.
- Experience in school engagement and networking.

**Benefits**
- 25 days holiday, plus Bank Holidays
- 1 extra day off to celebrate your Birthday
- Access to our generous employee discount scheme
- 35% discount on Childcare fees with Busy Bees Nurseries
- Cycle to Work Scheme
- Financial Support via Salary Finance
- Menopause Support from Peppy
- 24/7 Employee Assistance Programme
- Enhanced family friendly leave and much more...

Pay: £23,000.00-£25,000.00 per year

**Benefits**:

- Additional leave
- Bereavement leave
- Cycle to work scheme
- Employee discount
- Enhanced maternity leave
- Enhanced paternity leave
- Health & wellbeing programme
- On-site parking
- Sick pay
- Work from home

Schedule:

- Monday to Friday

Work Location: Hybrid remote in Burntwood

Reference ID: LRO