Head Housekeeper

**Join the PureStay Family as Our New Head Housekeeper in Bath** **About Us** At PureStay, we're more than just a provider of serviced accommodation—we're a team dedicated to crafting unforgettable "Home from Home" experiences for our guests. From Bath to Bradford, and beyond, our mission is simple: to make every stay feel special, with spaces that are as warm and welcoming as they are spotless. As we continue to grow, we're excited to launch our very own in-house Housekeeping team. This is where you come in **Why You’ll Love Working With Us** Imagine being part of a close-knit team where your ideas and contributions truly matter. We're a group of collaborators, innovators, and go-getters who believe in making things better every day. If you're someone who takes pride in their work and loves the idea of creating spaces that guests will rave about, you’ll fit right in. **The Role: Head Housekeeper in Bath** We’re on the lookout for someone who’s not just a leader, but a visionary in the world of housekeeping. As our Head Housekeeper, you’ll take charge of our beautiful properties across Bath, ensuring they shine with the PureStay standard of excellence. You’ll also help us maintain top-notch standards across our entire UK portfolio, bringing your flair for quality and your eye for detail to every corner of our operations. **What You’ll Be Doing** - Every day is different, but here’s a taste of what your role will involve:_ - **Leadership with a Personal Touch**: Lead, inspire, and work alongside our housekeeping team, creating a positive environment where everyone thrives. You’ll be responsible for recruiting, training, and managing the team, ensuring everyone knows what’s expected and feels supported in their roles. - **Quality Control Guru**: Ensure every property is spotless and guest-ready through regular spot-checks and audits. You’ll oversee seasonal work, such as spring cleaning and post-maintenance reinstatements, to ensure every property is always in top condition. - **Innovator at Heart**: Constantly look for ways to improve our cleaning operations, making our service even more efficient and our guests even happier. You’ll be key in developing and refining our training programs, ensuring that all team members are up-to-date with the best practices and techniques. - **Hands-On Problem Solver**: From resolving unexpected maintenance issues to managing housekeeping stocks, you’ll be the go-to person for getting things done. You’ll assist the team in identifying and reporting maintenance needs through our online portal, and step in to help when something needs immediate attention. - **Inventory & Supplies Manager**: Conduct periodic audits of our serviced accommodation inventories to ensure everything is in perfect order. You’ll manage supplier contracts, keep an eye on housekeeping stocks, and ensure we’re getting the best value for our purchases. Ordering cleaning materials, managing laundry standards, and overseeing delivery and stock levels will also be part of your daily routine. - **Safety & Compliance Champion**: Ensure that all staff under your supervision are aware of COSHH regulations and comply with them. You’ll also ensure that staff wear the correct uniform and use the appropriate protective clothing as required, keeping safety and professionalism at the forefront of operations. - **Collaborative Planner**: Work closely with the PureStay reservation team for effective communication and planning. You’ll help plan workloads, allocate duties, and create staff rotas, ensuring everything runs smoothly and efficiently. - **Performance & Development Coach**: Monitor your team’s performance, conduct regular reviews, and support their professional growth. You’ll handle administrative tasks related to the housekeeping team, including budgeting, procurement, and ensuring accurate timesheet submissions. **What We’re Looking For** We want someone who is passionate, proactive, and ready to make this role their own. Here’s what will help you succeed: - **Experience**: You’ve got 3+ years in housekeeping, with at least 2 years in a leadership role, and you know what it takes to keep everything running smoothly. - **People Skills**: You’re a natural leader who knows how to motivate and bring out the best in your team. - **Detail-Oriented**: You have an eagle eye for detail and won’t rest until everything is perfect. - **Problem-Solver**: You’re resourceful, quick-thinking, and always ready to tackle challenges head-on. - **Passion for Cleanliness**: You take pride in your work and understand the impact a clean, well-maintained space has on guests. - **Driver’s License & Vehicle**: A valid UK driving license and access to your own vehicle are essential for this role. **Perks of the Job** - **Mileage Allowance Payment**: - **Competitive Salary**: Dependant on experience - **Discretionary Bonuses & Tips**: Because we believe great work sho