Foh Team Member

5 days ago

Nottingham, United Kingdom Georges Great British Kitchen Full time

We are looking for a skilled staff member to take orders and deliver food and drinks to our customers.

We are looking for people to uplift the dining experience for customers and for someone who will have the patience, personality and perseverance to thrive in this role.

Team member responsibilities include greeting and serving customers, providing detailed information on menus, multi-tasking various front-of-the-house duties and collecting the bill. If you are able to perform well in fast-paced environments, we’d like to meet you. To be a successful server, you should be polite with our customers and make sure they enjoy their meals. You should also be a team player and be able to effectively communicate with our Kitchen Staff to make sure orders are accurate and delivered promptly.

Keep in mind that team member duties require working in shifts and during weekends and holidays.

Ultimately, it is the duty of our team to provide an excellent overall dining experience for our guests. Normal daily duties will include:

- Greet and escort customers to their tables
- Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)
- Prepare tables by setting up napkins, cutlery and glasses
- Inform customers about the day’s specials
- Offer menu recommendations upon request
- Up-sell additional products when appropriate
- Take accurate food and drinks orders, using a till system
- Check customers’ IDs to ensure they meet minimum age requirements for consumption of alcoholic beverages
- Communicate order details to the Kitchen Staff
- Serve food and drink orders
- Check dishes and kitchenware for cleanliness and presentation and report any problems
- Arrange table settings and maintain a tidy dining area
- Deliver checks and collect bill payments
- Carry dirty plates, glasses and cutlery to kitchen for cleaning
- Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties)
- Follow all relevant health department regulations
- Provide excellent customer service to guests

**Job Types**: Full-time, Permanent

**Salary**: Up to £10.42 per hour

**Benefits**:

- Discounted or free food
- Employee discount

Schedule:

- 10 hour shift
- 8 hour shift
- Day shift
- Holidays
- Night shift
- Weekend availability

Supplemental pay types:

- Tips

Application question(s):

- Describe a time when you have visited a restaurant and have been either pleased or disappointed by the visit and why?
- What are your expectations when visiting a restaurant?
- Why do you think you would thrive in this role if successful?

Work Location: In person

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