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Administrator

2 weeks ago

Huddersfield, United Kingdom NDNA Full time

**Position**: Administrator

**Location**: Huddersfield/Hybrid

**Hours**: Part time, 22.5 hours per week

**Salary**: £13,408.24 (FTE - £22,049.04) per annum

**Contract**:Permanent

**Benefits**:Include 25 days paid holiday (rising to 29 days with service increments) plus 8 bank holiday, Personal Pension Scheme, Healthcare Cash Plan, Online Discount Scheme, Employee Assistance Programme, Staff Awards Scheme, Company Sick Pay Scheme, Flexible working patterns

**The Role**

This post organises the logistics and administration of delivering well run training events face to face and by live virtual classrooms and webinars. This includes booking Associate Trainers, safe venues and equipment, Schedules of Service, financial administration and post course evaluations. The post holder works closely with the Training Officers and members of other teams as required.

**Main duties**
- Organise travel and overnight accommodation for staff or consultant trainers as required within budget constraints.
- Support the team to review and update all working processes and procedures for continual improvement.
- Collate, update and maintain data and records on systems accurately and in a timely manner (e.g. NDNA Customer Relationship Management System, other electronic data systems and hard copy filing systems as appropriate).
- Provide administrative support for the monitoring of organisational and contractual targets.
- Process invoices and purchase orders accurately, timely and within budget constraints, adhering to NDNA’s finance procedures.
- Support the department in conducting post event training course evaluations and assessing impact of delivery, reporting feedback to line managers.
- Front of house duties - including meeting and greeting visitors as required.
- Carry out such other duties as are required and are commensurate with the grade of the post.

**Events**
- Co-ordinate training events, including booking venues and refreshments, appointing Associate Trainers and liaising with customers, internal and external colleagues.
- Prepare and dispatch course/event materials, documents and certificates, ensuring trainers receive material within allocated timescales prior to events.
- Host online training events alongside the Associate Trainer.
- Maintain the training database and financial records of the delivery.
- Deliver a targeted outbound telephone contact plan to maximise attendance at events.

**Publications**
- Support the wider team with customer enquiries promoting products and their benefits to customers.
- Process purchases for product and service sales to customers.
- Stock control of products and services, such as publications, and reporting shortages.

**Projects, Accreditation Schemes and Contracts**
- Support the wider team with the co-ordination of projects, accreditation schemes and contracts, including booking venues and refreshments, appointing Associate Trainers and liaising with customers, internal and external colleagues.
- Where required, maintain the administration systems and financial records.
- Prepare and dispatch project/ contract materials, documents and certificates, ensuring Associate Trainers/ customers receive material within allocated timescales.
- Provide administrative support for the monitoring of contractual targets, including the processing of correspondence and confidential reports.
- Support the wider team to manage all aspects of the assessment process.

**Job Type**: Part-time

**Salary**: £13,408.24 per year

Expected hours: 22.5 per week

**Benefits**:

- Company pension
- Health & wellbeing programme
- Work from home

Schedule:

- Monday to Friday

Work Location: Hybrid remote in Huddersfield