Administrator

1 week ago


Wokingham, United Kingdom Concept Resourcing Full time

**Administrator - Finchampstead**
**Monday-Friday 9:00-17:30**
**Up to £25,000 (DOE)**
We are currently recruiting for an experienced Administrator to work alongside service delivery managers to manage all aspects of customer requirements.

**Responsibilities**:

- Assist in answering incoming calls to the office phone number during working hours.
- Receive and respond to incoming IMAC & Project requests from customers.
- Receive and respond to incoming requests and opportunities from customers.
- Liaise with all required parties, both internal and external, to ensure successful and timely delivery of customer requests.
- Technically vet requests and check for general accuracy in terms of any agreed SLA's.
- Project management/co-ordination duties as required.
- Liaise with all required parties to ensure successful and timely IMAC completion.
- Communicate as required with all parties to provide updates throughout the IMAC process.
- Schedule engineers for IMAC & Project works.
- Ensure all Worksheets, Surveys and RAMS are sent to engineers.
- Request POs from Customers for all works requested by them.
- Document and forward POs to OM or CRD for invoicing.
- Provide written quotations to all customers on request.
- Provide administration & operational assistance to the CRD as required.
- Ensure all materials are ordered for work booked in a timely manner.
- Ensure all picklists are correct and sent to SLM in a timely manner.

**Experience Required**:

- Previous administration experience
- Strong verbal and written communication skills.
- Strong self-motivation.
- Ability to work alone and as part of a team when required.
- Knowledge of IT and EPOS infrastructure and network infrastructures a benefit but not essential.
- Knowledge of IT and EPOS hardware and related peripherals a benefit but not essential.


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