Business Support Assistant, Post/print Room

**About Crowe** Crowe is a leading national audit, tax, advisory and risk firm with global reach and local expertise. We are an independent member of Crowe Global, one of the top 10 accounting networks in the world, with access to more than 40,000 people in 150 countries and across 798 offices globally. Our vision is to be recognised as essential to the future success of our clients by helping them to answer tomorrow’s questions, and make smart decisions that have lasting value through the highest quality audit, tax, advisory and risk services. Crowe is where talented people can realise their potential, are successful and enjoy what they do by making a positive difference to our clients, communities and each other. At Crowe, our aim is to create a community where regardless of gender, identity, sexuality, race, ethnicity, education or background, everyone is valued, can flourish and achieve their full potential. **Purpose of the role**: The duties of this newly created role will be split over three main areas: print room, post room and facilities. The employee will rotate between the three areas supporting them as required, which will give him/her a fantastic opportunity to gain an exposure to a wide variety of tasks. **Responsibilities** - Open, stamp and distribute incoming mail to all floors - Post outgoing mail and parcels - Collect and distribute internal mail - Collect "By Hand" mail delivered directly to reception, and to distribute it - Ensure all faxed messages are distributed as soon as possible - Ensure all photocopying, collating, binding etc. is carried out accurately and to required deadlines using all copiers/laser printers on all the floors - Service the building (maintain stock of stationery, distribute stationery, replenish toner, paper, maintain photocopiers etc.) - Assist generally with Facilities and Building Services ensuring the London office building is maintained and serviced efficiently (to liaise with the landlord, to provide Health and Safety support) - Set up meeting rooms when required - Provide cover in the absence of Print Room/Post Room/Maintenance colleagues - Assist other departments when required with moves, deliveries etc., post room duties permitting and with knowledge of the Office Manager - Be able to operate the heating/aircon/gas/fuse and provide cover with these tasks when required - Other tasks as appropriate **Behaviours & attributes**: - Ability to establish good rapport with clients (internal and external), providing excellent service with great quality work and strong interpersonal skills - Ability to operate with an approachable and professional manner - Ability to demonstrate core values in every aspect - attention to quality, professionalism and relationships - Desire to build network and suggest and develop ideas for improvement - Ability to be articulate both face to face and in writing - Ability to work effectively within a team environment - Have a curious and problem solving mind-set, approaching new situations with an open mind - Ability to use own initiative and think independently to resolve issues - Committed to personal and professional development, taking responsibility for furthering career within the firm through seeking opportunities to expand knowledge and skills - Ability to deal with challenges and change, remaining engaged, resilient and motivated - Effective time management skills, and an enthusiastic and “can-do” approach - Drive to keep up to date with what is happening in professional area to ensure high standards and promote ethical behavior - Ability to act with integrity and honesty - Excellent attention to detail **Technical skills, experience and knowledge;** - Experience in the use of printers/binding etc. - Microsoft outlook and database systems. - Raising purchasing orders. **Required skills and qualifications;** - Three GCSEs AT GRADES A*-E, including maths and English or equivalent. **Why choose Crowe?** At Crowe we understand that it is often the culture and values of a firm that are most important when looking for a new workplace. Whether you’re working in statutory audit, corporate tax or you’re a marketing or HR specialist, we place our people at the centre of everything that we do; promoting a collaborative, inclusive and friendly culture while remaining passionate about supporting and developing our people as they build their careers. We listen to our people and adapt to their changing needs alongside the needs of our growing business. We invest in our people to help them be the best they can be. We value new ideas and innovation, and welcome people who are committed to making a difference by delivering excellent services to our people, clients and communities. At Crowe, you will find the specialist knowledge, the resources and the commitment to help you build a satisfying and rewarding career, with continued learning and development, highly competitive salaries and flexible benefits. We want t