Digital Marketing Sales Advisor

Our mission is to break down the barriers of today to release the potential of tomorrow. Join us today and release yours.

There are two things that we want to share with anyone considering joining us.

Firstly, we’ve got big ambitions for our colleagues and the future of the organisation. These include our vision that inclusion and accessibility drive every conversation we have and every decision we make. We want our workforce to fully represent the communities and customers we serve, because a diverse business is a better business. We value every colleague, their diversity and the contribution that they make. When we say you’re welcome at BT, we really mean it.

**About this role**
- This is a customer focused digital media sales specialist role with a drive to acquire and onboard new and existing BT customers. As a digital advertising sales specialist, they will understand how to generate and process digital marketing related sales through both inbound and outbound channels such as calls and live chat programs for the BT Digital Marketing Hub. They will also have an understanding of digital marketing and the impact on businesses.
**You'll have the following responsibilities**
- Attract new clients:

- Manage both inbound and outbound list of prospects and build a pipeline of clients to book appointments for demonstrations of the Digital Marketing Hub. Conversations will be used to identify their advertising needs, objectives budgets and target audiences.
- Research potential prospects, to gain an understanding of their business and industry and introduce the Digital Marketing Hub as a potential solution to help them with their digital marketing.
- Responsible for the building initial customer relationships - establishing valued relationships as trusted sales advisors from the initial sales call which can be followed through to their in-life stage.
- Build a strong understanding of targeting parameters through customer conversations, research and insight - developing campaigns with customer top-of-mind.
- Manage Performance and Customer Relationship Management system:

- Meet sales targets and Key Performance Indicators for customer acquisition and spend value
- Report to senior management and participate in quarterly plans

**You'll have the following skills & experience**
- Industry knowledge - an understanding of various digital media channels including digital channels and best practice across search engine optimisation, pay per click, paid social, programmatic display, mobile and video as well as latest industry trends.
- Proactive self-starter - provide insight into latest industry developments and constantly being at the forefront of new techniques, tactics and platforms.
- Sales skills - you should be an experienced salesperson with a high level of familiarity with sales strategies to attract and retain accounts. Experience preferred within an agency or client-side marketing environment.
- Relationship management - experience in building and maintaining lasting relationships with a wide range of clients, being responsive and accessible to maintain a high level of client satisfaction
- Negotiation - skilled negotiator, able to upsell additional products / services that drive profitability while providing a benefit to their clients
- Expert stakeholder management skills - work closely with the BT product, sales and marketing teams to plan, deliver and report on collaborative goals
- Exceptional communication skills - both written and verbal
- Customer and query management skills - excellent knowledge of management methods and techniques, and customer service and problem-solving orientation.

**Benefits**

At BT, we entertain, educate, and empower millions of people every single day. We’re a brand built on connecting people - whether that’s friends, family, businesses, or communities. Working here, you’ll receive an attractive salary and a range of competitive benefits, but - more than that - you’ll be joining an ambitious organisation with a culture of togetherness, collaboration, and inclusivity, that takes a genuine and proactive interest in your progress and development. Benefits of working for BT include:

- Competitive salary and on-target bonus plan
- World-class training and development opportunities
- 25 days’ annual leave (not including bank holidays)
- Discounted broadband, mobile and TV packages
- Car allowance (dependent on your role)
- Share option and pension scheme programmes
- Automatic enrolment into our ‘Sales as Profession’ community
- Flexible benefits to fit around you

**About BT**

BT has a key role in British society, fostering change and leading technology innovation. From delivering the Olympics, to supporting the emergency services, to investing more into research than any other UK technology company, we take pride in everything we do - and in the people who work here.

We're now a global company operating at the forefront of the information age, employin