Customer Assistant

5 days ago

Hedge End, United Kingdom M&S Full time

**All the details**

The work pattern for this vacancy is:
Wk1
Sun 10am-6pm
Mon 10am-6pm
Wed 10am-6pm
Thur 1pm-9pm
Fri 10am-6pm
Wk2
Mon 10am-6pm
Tue 10am-6pm
Wed 1pm-9pm
Fri 1pm-9pm
Sat 10am-6pm

**Purpose**

To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you will be the voice of our customers helping us to continually improve.

**Key Accountabilities**
- Serve our customers efficiently, both on the shop floor and at service points
- Keep the store clean and tidy, ensuring that our shelves are always stocked with product
- Monitor and deliver on the daily sales targets, priorities, promotions and selling opportunities
- Proactively engage with customers to understand their needs, make recommendations and deliver remarkable service throughout their visit to store.
- Build expert product knowledge to sell and recommend our products and services
- We’ll give you the training to utilise all digital tools and communication channels to deliver for the customer every time

**Key Capabilities**
- High levels of customer service
- Committed to delivering excellent work with great attention to detail
- Open to and acts upon feedback, asking for this regularly
- Takes accountability for planning and managing own workload efficiently
- Strong communication skills
- Adaptable to changing situations
- Builds positive relationships by being a good listener
- Good level of digital capability

**Everyone’s Welcome**

M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. That’s why we’re revolutionising how we work and offering our most exciting opportunities yet. There’s never been a better time to be part of our team. Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact.

We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.

  • Customer Assistant

    7 days ago

    Hedge End, Hampshire, United Kingdom Marks and Spencer Full time £18,000 - £28,000 per year

    All the detailsWork PatternWednesday 06:00 - 14:00Thursday 06:00 - 14:00Friday 06:00 - 14:00Saturday 06:00 - 14:00Due to operational requirements, all successful Candidates will be asked to work up to full time during the weeks commencing 14th and 21st December.Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between...

  • Customer Service Assistant

    2 weeks ago

    Hedge End, United Kingdom Specsavers Full time

    **Weekend Customer Service Assistant** **Hedge End, Hampshire** **Weekends - circa 16 hours** **Up to £11.64 dependant on age** **Plus birthday day off, Specsavers Perks, health and wellbeing, enhanced leave, team socials and other incentives** **Great supportive team** Have you ever considered a career in optics, are you passionate about retail and...

  • Customer Assistant

    2 weeks ago

    Hedge End, United Kingdom Marks & Spencer Full time

    **INTRODUCING OUR CUSTOMERS TO OUR BANK AND LOYALTY PRODUCTS** What we are looking for We are looking for the very best people to shine in our stores as advocates of our M&S Bank and Services Products. This role is perfect for someone who enjoys connecting to our customers and colleagues. An inquisitive attitude will help you quickly become an authority on...

  • Customer Assistant

    5 days ago

    Hedge End, United Kingdom Marks & Spencer Full time

    **INTRODUCING OUR CUSTOMERS TO OUR BANK AND LOYALTY PRODUCTS** What we are looking for We are looking for the very best people to shine in our stores as advocates of our M&S Bank and Services Products. This role is perfect for someone who enjoys connecting to our customers and colleagues. An inquisitive attitude will help you quickly become an authority on...

  • Customer Assistant

    5 days ago

    Hedge End, United Kingdom M&S Full time

    **All the details** The work pattern for this vacancy is: Wk1 Sun 0900-1700 Mon 1000-1800 Wed 1000-1800 Thurs 1000-1800 Fri 1300-2100 WK2 Mon 1000-1800 Tues 1000-1800 Thurs 1300-2100 Fri 1000-1800 Sat 1000-1800 **Purpose** To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time...

  • Customer Assistant

    2 weeks ago

    Hedge End, United Kingdom Marks & Spencer Full time

    **Work Pattern** Sunday 13-17 Saturday 14-18 **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working within stores through an open mindset and positive attitude - Complete tasks and processes that deliver ‘best in town’ standards - Serve and sell across all...

  • Customer Assistant

    2 weeks ago

    Hedge End, United Kingdom Marks & Spencer Full time

    **Work Pattern** Week 1 Sunday Thursday Friday Week 2 Sunday Monday Thursday **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working within stores through an open mindset and positive attitude - Complete tasks and processes that deliver ‘best in town’ standards -...

  • Customer Assistant

    2 weeks ago

    Hedge End, United Kingdom Marks & Spencer Full time

    **Work Pattern** Week 1 Wednesday Thursday Week 2 Friday Saturday **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working within stores through an open mindset and positive attitude - Complete tasks and processes that deliver ‘best in town’ standards - Serve and...

  • Customer Assistant

    2 weeks ago

    Hedge End, United Kingdom Marks & Spencer Full time

    **Work Pattern** Week 1 Tuesday Wednesday Saturday Week 2 Sunday Friday Saturday **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working within stores through an open mindset and positive attitude - Complete tasks and processes that deliver ‘best in town’...

  • Customer Assistant

    5 days ago

    Hedge End, United Kingdom Marks & Spencer Full time

    **Work Pattern** **Week 1** Tue 17/21 Thu 17-21 Sat 1530-2130 **Week 2** Wed 17/21 Thu 17-21 Sat 1530-2130 **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working within stores through an open mindset and positive attitude - Complete tasks and processes that deliver...