Meetings and Events Sales Manager

**Meetings and Events Sales Manager**

**Location: Berkshire**

**Remuneration**:£32,000 to £35,000 depending on experience**

**Full time & Permanent**

**Summary**:
This is an outstanding opportunity to join the flagship hotel, with a rich and fascinating history, of an upscale and luxury chain, as Meetings and Events Sales Manager. With over 400 rooms and 50 event spaces within this spectacular site, the hotel is alwaysbusy. The Meetings and Events Sales Manager will support the Director of Meetings and Events with the running of the department, supervise, train and motivate a team of up 6 colleagues, help drive new business and provide support to the corporate enquiry andconversion team.

**Responsibilities and Duties**:

- Provide hands-on support to the corporate enquiry and conversion team
- Agree and communicate daily actions per team, and check throughout the day
- Work alongside the enquiry handling team to ensure enquiries are prioritised
- Support Conversion activities, including support on prospect business showrounds, and be actively involved in the preparation and execution of monthly Conversion Days
- Ensure that rates quoted are in line with the hotel and company selling strategy
- Achieve monthly Conversion Targets for office
- To ensure monthly Measurement Result targets are achieved through training and review.
- To maximise meeting room utilisation by delegate and revenue
- To ensure the highest standards of conference & event business processes are maintained and SOPs are regularly revisited.
- To maximise Diary management and revenue for the hotel
- To ensure the Sales Team are working in synergy with Front of House, Operations Team and Group Sales.
- On-going competitor analysis for C&E market both local and national
- Co-ordinate with colleagues to help ensure successful delivery of all events
- To assist with the overall management of the Conference & Events Sales team, creating a motivated team focussed on conversion, upselling and exceptional customer service
- To anticipate customer needs, and to react to these to enhance satisfaction
- To handle or escalate, when appropriate, all guest feedback, both positive and negative
- To assist delivery of bite sized training sessions monthly to the Conference and Events Team
- To assist Director of M&E to run monthly departmental meetings where required

**About You**:

- Our client is looking for someone with previous Meetings & Events Sales experience including enquiry handling, conversion activities and conducting effective site visits. You should have a good commercial understanding of Meetings and Events within hotelaccommodation in order to make crucial decisions to grow the business.
- You should also have demonstrable team management experience within a similar Sales Office environment.

**Personal Attributes**:

- Be able to take actions to maintain a focussed and motivated team. It is imperative all team members feel supported in their role, but also challenged to achieve team targets and results.
- Good strategic planning skills, and the capability to work effectively within the team
- Effective communications and confident presentation skills
- Ability to work under pressure to a high standard and have attention to detail.

**Benefits and culture**:

- Bonus Incentive Scheme with the opportunity to earn up to 10% of salary based on business performance
- 31 days holiday each year (increasing annually up to 33 days)
- An additional paid day off for your birthday, with a £20 love to shop voucher to celebrate the occasion
- Complimentary 2 nights stay in a chain hotel to celebrate your employment anniversary, with additional monetary rewards for long service milestones
- Competitive colleague and friends & family rates for overnight stays, with 50% discount on Food & Beverage
- Monthly colleague recognition through the rewards programme
- Complimentary use of the Leisure Club facilities
- Access to their Benefits Portal, which includes discounts on retail, travel and leisure activities
- Excellent career progression and training opportunities, including access to Apprenticeship programmes and study support
- Access to Hospitality Action, Employee Assistance Programme with 24/7 health and wellbeing support
- Use of Wagestream financial wellbeing platform, allowing instant access to your pay
- Regular team appreciation events, including a Christmas & Summer party
- Free meals on duty in their colleague dining facilities
- Company Life Assurance scheme
- **Additional Resources are an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.**_