Warehouse Operative/forklift Driver

We believe in the power and joy of learning

At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education.

Our culture values inclusion, engagement, and discovery

Our business is driven by our strong culture, and we know that creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see


What you'll do here:
The purpose of the Warehouse Operative/Forklift Driver role is to ensure the safe receipt, handling and storage of Product and the accurate and timely picking and packing and shipping of customer orders. This will involve manual handling of Product and the use of Packing Machinery, Materials and Equipment, Radio Frequency Handheld Scanner Units (RF) and the use of Computer. Working as part of team whose tasks are advised by the Warehouse Manager and Supervisor assisted by a Warehouse Management System and Conveyor System.

Key Accountabilities:

- Ensure all Products when received or picked match the relevant paperwork.
- Put away, picking, and packing Product using RF units.
- Lift and handle Products following manual handling safety and guidelines.
- Use of Machinery once trained and authorized to do so by Warehouse Manager.

- Assist in maintaining a reasonable level of cleanliness within the area of work. - Being responsible for the safe and efficient operation of mechanical devices.
- Work to key performance indicators of each section / department.
- Ensure efficient operations by adhering to operational procedures, health & safety policies, rules, and schedules.
- Treat products with care always
- Follow the principles and policies outlined within the Company Code of Business Conduct and Ethics.
- Promote civility and courtesy to colleagues and customers internal and external
- Promote Company’s Ethos and Credo.

Crucial Role Requirements:

- Willing to train on VNA high lift forklift trucks.
- Comfortable working at heights.
- Physical strength, fitness and dexterity in picking and lifting packages or working at extreme heights.
- Good team-working skills to optimally collaborate with other members of a warehouse team.
- Ability to work in a fast-paced environment.
- Ability to read instructions from a handheld device to identify location codes.
- Able to record information accurately if required.
- Digital literacy, and proficient at using RF handheld scanners.
- Good organizational skills.
- Ability to work optimally under limited supervision.
- GCSE Grade C or higher/equivalent in English and Maths.

Desirable Role Requirements:

- Some warehousing experience.
- Valid Reach Forklift Truck qualification (training provided for high lift truck licence).
- High lift truck licence or reach/counterbalance.

About Cengage Group

Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

Equal Opportunity Employer

Cengage Group EMEA is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects our country and our customers. We do not discriminate based upon race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure, and life experiences or for any other reason.