Administrative & Franchise Support Assistant

7 days ago


Selby, United Kingdom Ambience Venue Styling UK Full time

**About Us**

Ambience Venue Styling is the UK’s largest and leading wedding and event styling franchise. Established in 2006, we style hundreds of weddings and events each year and our experience and knowledge of the wedding and events business means that we are constantly on top of trends, new product releases and have an extensive range of styling products and props.

As an administrative and franchise support assistant, you’ll work at Head Office alongside our passionate team to assist with the day to day running of office tasks as well as remotely supporting our franchise network of almost 40 franchisees across the UK.

Our national brand has seen significant growth over the course of the last few years and we are looking for a motivated, hardworking and enthusiastic individual to join us in taking our brand and franchisees even further.

*Full training will be provided

**Hours: Full time - Monday to Friday 9-5pm**

**Primary duties and responsibilities to include**:

- Directing enquiries from clients to franchisees
- Processing invoices
- Updating office databases
- Creating client mailers
- Creating sales reports
- Data entry
- Filing and scanning of documents
- Scheduling zoom/office meetings between HO and franchisees
- Offering admin support to franchisees
- Assisting with the back office set up and launch of new franchise businesses
- Assisting with stock hire orders across the internal franchise network
- Assisting with the design of vinyl orders with the use of Canva

**Essential qualifications and experience**
- Formal qualifications in English and Maths (GCSE Grade C or above)
- A good understanding of ICT (Word/Excel/PowerPoint, Office 365) and marketing platforms such as Mailchimp
- Previous experience of working in an office-based environment
- Excellent customer service skills
- Excellent interpersonal skills and the ability to liaise effectively with colleagues
- Ability to work to deadlines
- Excellent organisational and time management skills with a willingness to be flexible and adapt to changing priorities
- Experience of working with Canva preferred but not essential
- Experience of working with Mailchimp preferred but not essential

**Benefits**
- Free on-site parking
- Opportunity to use stock items from HO stock holding for personal celebrations/events
- Bonus scheme after completing 3 month probationary

Pay: £23,000.00 per year

Schedule:

- Monday to Friday

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)

Work Location: In person

Application deadline: 14/02/2025



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