Experienced Dental Receptionist for Top Dental

1 day ago

Stirling, United Kingdom Dental Scotland Full time

**Responsibilities**:

- Greet patients in a warm and friendly manner, making them feel welcome and comfortable.
- Answer telephone calls and schedule appointments, ensuring the practice diary is organised efficiently.
- Manage patient records, ensuring they are accurate and up-to-date.
- Liaise with dentists and other team members to ensure the best possible care is provided to patients.
- Handle patient enquiries and complaints in a professional and courteous manner.
- Process payments and prepare invoices, ensuring the smooth running of the practice's financial processes.
- Maintain the practice's reputation by delivering excellent customer service and adhering to industry standards.
- Work with the team to drive revenue in the practice and meet KPIs.

**Requirements**:

- At least 1 year experience as a dental receptionist, with a proven track record of providing excellent customer service.
- Familiar with dental CRM e.g SFD
- Hardworking and able to work as part of a team.
- Excellent communication skills, with the ability to build strong relationships with patients and colleagues.
- Good IT skills, with the ability to use practice management software and Microsoft Office programs.
- Passionate and motivated to drive revenue in the practice.
- Knowledge of the dental industry and treatments would be an advantage.

Hours:

- 9am to 5pm, Monday to Friday.

If you are an experienced Dental Receptionist looking for a new challenge, we would love to hear from you. This is an excellent opportunity to join a dynamic and growing practice, where you will be able to make a real difference to our patients' experience

**Job Types**: Full-time, Part-time

**Salary**: £10.42-£11.50 per hour

**Benefits**:

- Employee discount

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme

Ability to commute/relocate:

- Stirling: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Dental receptionist: 1 year (required)

Work Location: In person

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