Customer Service Assistant

4 days ago

Manchester, United Kingdom Vita Student Full time

Hourly Pay: £11.50
Contract (per week): 16 or 20 hours

**Your Role**

We are looking for a **Customer Service Assistant** who can commit to either a:
**16-hour contract per week to cover Weekends**

**20-hour contract to cover breakfast in the week**

We are open 7 days a week, 365 days a year, 24 hours a day and need people to work a range of shifts and days, this means we can offer great flexibility if required.

In a customer facing environment, your role is to provide a great customer service to our residents. Being vigilant and ensuring that the building and residents are safe. To ensure that designated areas of the building, inside and outside are cleaned to high standards.

**Role Responsibilities**
- Single point of contact for all residents and visitors
- Maintenance and delivery of building standards, including cleaning of public areas
- Ensuring breakfast is set up and maintained/stocked throughout the morning to ensure every resident receives the same experience
- Help with the planning and running of events
- To attend to any query or incident within the residence and resolve the issue promptly
- Daily site walks to ensure that standards are maintained
- Maintaining organisation with Student’s parcels and mail

**Benefits**
- 28 days holiday each year including the Bank Holidays (pro-rated)
- Career progression opportunities
- Employee discount schemes - 100s of discounts through our online benefits platform
- Your birthday day off
- Pension scheme
- Team parties/events
- Recognition programmes
- Access to 24/7 Employee Assistance Programme

**APPLY NOW**

**Job Types**: Part-time, Permanent
Part-time hours: 16-20 per week

**Salary**: £11.50 per hour

Schedule:

- Monday to Friday
- Weekend availability

Ability to commute/relocate:

- Manchester City Centre: reliably commute or plan to relocate before starting work (preferred)

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