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Neighbourhood Officer
2 weeks ago
The Vacancy
Our Neighbourhood Officers are the life and soul of what we do as an organisation. We are currently looking for a Neighbourhood Officer to come and work as part of our localities team, working in communities and neighbourhoods within Skegness and the surrounding area.
Developing a collaborative approach to working with a wide variety of people from our customers to external stakeholders. We are looking for someone who takes a hands-on approach to helping manage tenancies and improve our neighbourhoods for everyone. Working with our tenants to identify problems and help provide solutions early as well as introducing new tenants to the tenancy agreement terms and helping to assist tenants with problems within the community and promote sustainable tenancies.
What you will be doing as one of our Neighbourhood Officers
Carry out visits and complete administration for a variety of tenancy types to manage and review tenancies
Undertake regular inspections of our estates and schemes and carry out actions as appropriate to minimise Health and Safety risks
Work closely with customers to develop strong relationships with local communities
Ensure breaches of tenancy are investigated and escalated
To provide advice and guidance to applicants and transferring customers on all available housing options
Carry-out sign-ups with applicants to ensure they understand the implications of their tenancy agreement
