Sales Consultant

Key duties will include:

- Customer Assistance: Assisting customers with inquiries, product information, and purchase decisions.
- Sales: Promoting and selling products or services to meet or exceed sales targets.
- Problem Resolution: Resolving customer complaints, concerns, or issues promptly and satisfactorily.
- Product Knowledge: Maintaining up-to-date knowledge about the products or services offered.
- Cross-selling and Upselling: identifying opportunities to recommend additional products or services to customers.
- Documentation: Keeping records of customer interactions and transactions.
- Feedback Collection: Gathering customer feedback to improve products or services and reporting it to management.
- Team Collaboration: Collaborating with colleagues and team members to ensure a seamless customer experience.
- Adherence to Policies: Following company policies and procedures, including those related to sales techniques and customer service.
- Act in good faith to the business and your colleagues always

Your Skill Set

You must have experience at this level in retail/sales or customer service/customer care. Telesales experience would be a major advantage. In addition, you will be:

- Self-motivated, self-starting and hard working
- Competent with MS Office
- Strong communication and interpersonal skills
- Bright, positive and enthusiastic
- Experienced at consultative sales and delivering first-class customer service
- Literate and numerate

Pay: Up to £32,500.00 per year

**Benefits**:

- Additional leave
- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Enhanced paternity leave
- Free parking
- On-site parking
- Paid volunteer time
- Private medical insurance

Schedule:

- 8 hour shift
- Day shift
- Weekend availability

Supplemental pay types:

- Bonus scheme
- Commission pay
- Loyalty bonus
- Performance bonus
- Yearly bonus

Application question(s):

- What company was your previous Self-storage experience held at?

**Experience**:

- Self storage: 1 year (preferred)

Work Location: In person

Reference ID: Beckton