Deputy Care Coordinator

**Lotus Home Care - Wakefield branch**
- **Deputy Care Coordinator**:

- **Full time role - 40 hours a week**:

- **Permanent** **role with a contract**:

- **£19,500 per year plus on call pay**

We're looking for a Deputy Care Coordinator to join our Wakefield team.

If you're a Care Assistant with additional responsibilities such as rota planning or spot checks or you're currently a Deputy Care Coordinator or Care Coordinator, this is the perfect career opportunity for you.
- You have 6 months care experience in the last 3 years, ideally in domiciliary care (home care).
- You can sign up with us to start your level 3 NVQ once you start your employment.
- Ideally have PASS and CP knowledge (desirable, but not essential).
- You can commit to working every other weekend.

**Benefits / Package**
- Market leading salary of £19,500 per year
- Progression opportunities to Care Coordinator and Deputy Manager
- Laptop provided
- Excellent management and supportive staff
- Ongoing training and development
- Joining an award winning care provider who put the staff first
- The opportunity to grow your branch and increase your salary
- Holiday entitlement increased by 1 day every year Contract
- Domiciliary care exp 3-6 months within the last 3 years (essential)
- Level 2 NVQ in Health and Social Care and working towards level 3, if not must be signed up on appointment (essential)
- Full time field based role
- PASS knowledge and CP knowledge (Desirable)
- A positive person and a team player
- Driving licence and own vehicle is essential

**Who are we?**

Here at Lotus Home Care we offer a friendly and compassionate premium home care service.

Our skilled team provide personalised care and assistance at home to the elderly. We individually tailor our services through care plans to cater for specific needs. We always aim to bring a unique, personalised and expert angle to the domiciliary care we provide our customers.

Our fundamental ethos is to provide Home Care With Love to our customers.

If you have any questions or would like some further information on the role, please 'APPLY' now and we can arrange a phone call at your earliest convenience.

**Role and Responsibilities**:

- Allocation of care workers to customer visits by using effective rostering, ensuring continuity of care and taking into account locations, skills required and customer preferences.
- Take responsibility for new referrals from private customers and social services teams, ensuring full information is received and appropriate care planning is undertaken. Assist Branch Manager with identification of further business opportunities outside of current client base.
- Liaise as necessary with partner professionals and organisations (e.g. social workers, GPS, nurses) in respect of developing and delivering holistic, person-centred packages of care
- Dealing with queries from clients and families in a calm and professional manner.
- Organising and supporting with Staff Supervisions and Appraisals
- Attending and participating in Staff team meetings
- Organising Field Care Supervisors work load
- Any other tasks required by the Deputy Manager which she/he deems necessary for the needs of the business.
- On call duties on rota system shared with other senior staff members in the team
- Delivering care in emergency situations
- Weekend work on a rota basis.

If you feel this role suits you and you'd like to join a family company with amazing opportunities, then please **'Apply'** now.

We can't wait to hear from you.

**Job Types**: Full-time, Permanent

**Salary**: £19,500.00 per year

Additional pay:

- Bonus scheme

**Benefits**:

- Company events
- Company pension
- Flexible schedule

**Experience**:

- care: 1 year (required)

Licence/Certification:

- Driving Licence (required)
- NVQ level 2 health and social care or above (preferred)