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Retail Team Member

2 weeks ago

York, United Kingdom COOK Full time

Come and join our friendly fun team and make peoples day with a smile and amazing Food in our Cook Shop in York at Monk Cross Shopping Park be part of our Cook family.

8-20hrs per week will include some weekend work

Free Parking

Excellent Benefits including our amazing CookieJar with smart Spending, discounts on leading Fashion & Sports shops (New Look 10% ) Eating out and in, ( Zizzi’s 10% ) Cinema Tickets, Theatre Tickets, Beauty stores and many more it is unbelievable

8 - 20hrs Flexible

REMARKABLE SERVICE
- The customer is always more important than anything else you are doing.
- Offer every customer a taster and use it as an opportunity to talk about our food.
- Ask open questions and provide expert information about our food, as appropriate.
- Share information with the customer on new products, what goes with what, side dishes, serving suggestions, garnishes and so on.
- Be thoughtful - help carry bags to car, entertain children, offer another basket. Do whatever you think appropriate to help the customer have a good experience.

If you are a Foodie then great but we will train you to know

Our products, including how and where they are made. Understand what dishes suit which occasion - be an expert

and

To use your knowledge to help customers plan menus or advise on catering for occasions. Talk to customers about upcoming offers, products and promotions

REMARKABLE BUSINESS
- Know your shop targets and aim for them
- We are a food business - make sure the shop always looks immaculate, clean and spotless.
- Make sure stock is replenished and rotated, and the freezers are full.
- Be a whizz on the till. Operate it efficiently and accurately. Use in store computer to record till data.
- Understand the shop paperwork, necessary legal checks and their purpose.
- Open up the shop. Close the shop and cash up.
- Checking in deliveries and placing orders.
- Ensuring paperwork is complete and accurate.
- Assist with stock taking as required.
- Look smart with apron, and name badge at all times.
- Support your Shop Manager and Team members by being an active part of the team, being willing to contribute and roll your sleeves up, and work together to create a remarkable shop

**Job Type**: Part-time
Part-time hours: 8-20 per week

**Salary**: £9.50-£10.00 per hour

**Benefits**:

- Company events
- Company pension
- Employee discount
- Life insurance
- Profit sharing
- Referral programme
- Store discount
- Wellness programme

Schedule:

- 8 hour shift

Ability to commute/relocate:

- York, YO32 9JR: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Retail sales: 1 year (preferred)
- customer service: 1 year (preferred)