Receptionist/administrator

We are looking for a fun, caring, and passionate individual to assist the hotel in the welcoming of its guests from check in, all the way to check out

This role is key in delivering the 'wow' factor to our guests as and when they interact with you on the reception desk, as well as dealing with queries over the phone

This role can be fast paced at peak times, working with another colleague on the desk at the same time, or sometimes solo work depending on the level of business

You will be fully trained and welcomed to the hotel, and supported throughout your journey

**What we offer you**

We want our staff to enjoy coming to work and provide a friendly and supportive environment for you to work in. In addition, on offer:

- 28 holiday days
- Automatic Enrolment into a workplace pension scheme
- Free parking

**About us**:
We have lovingly restored the current Georgian Grade II listed Hall with a dash of style and elegance combining both traditional and contemporary charm. Set in 17 acres of stunning parkland, Saltmarshe Hall is a truly unique get away.

The team is very passionate & enthusiastic. The culture in the hotel is very important, and that is; trying to deliver the Hotel’s goals and objectives whilst at the same time creating a fun and great work/life balance for all

**Your role in our family**:

- To operate the hotel reception during your shifts
- Attend to guests needs and queries
- Follow procedures
- Deliver the best customer service, with a 'can do ' attitude
- To clearly communicate with other departments to ensure mínimal impact on guest service
- To ensure that all monies are kept in a safe and secure area adopting the hotels cash handling procedures

**What happens next**

**Job Type**:
Full-time/ permanent

Specific objectives will be given alongside the job description annually.

Hours: 40 hour contract, includes evening & weekend work

**Job Types**: Full-time, Permanent

**Salary**: From £9.50 per hour

**Benefits**:

- On-site parking

Schedule:

- 8 hour shift

Ability to commute/relocate:

- Goole, DN14 7RX: reliably commute or plan to relocate before starting work (required)

Reference ID: Reception