Epos Data Administrator

Greene King is the country's leading pub company and Brewer, first established in 1799. At Greene King it's not just pints that we want you to pour, we want people who can share our purpose and Pour Happiness into Lives. We are on a transformational journey for both customers and colleagues which will make us the pride of British hospitality. With over 40,000 people working across our 1,600 pubs, our breweries and two support centres, a career at Greene King has no limits.

**EPoS Data Administrator**

**We operate an Agile working policy, therefore your working week will be spilt 50/50 between home and Burton on Trent office to enable collaborative working with your team.**

**Role Purpose**:
To ensure that Till & Order & Pay App data builds support our Operators in providing the best service to our customers. Facilitate on-going data changes within retail systems with no impact to pub teams or customers.

**Key Accountabilities**:

- Deliver a successful transition of data onto tills and other retail systems, supporting the business in menu changes, promotions, and price changes.
- Manage and prioritise workload ensuring 100% success rate on meeting deadlines
- Establish good relationships with key stakeholders, especially Food and Marketing Teams, to ensure that the Epos team supports the delivery of key business initiatives within required timescales.
- Support the delivery of acquisitions and new IT initiatives and integrations to the business through the delivery and build of data.
- Resolve issues and service calls raised to business SLA thereby ensuring minimum impact to Customer.
- Some travel may be required to meet key stakeholders and visit pubs
- Some evening and weekend work may be required to support the business

**About you**:

- Always puts the customer first and responds quickly to their needs
- Works well with other members of the team
- GCSE or equivalent level Maths & English
- MS Excel intermediate beneficial
- 12 months experience with Zonal Retail Systems or similar highly desirable
- Frontline pub or restaurant experience desirable

LI-SS1 #LI-hybrid

**What you can expect from us?**
- Competitive salary and pension contribution scheme
- Private Medical insurance
- Discounted Health Screening
- Option to purchase discounted Dental Insurance
- Life Assurance
- 33% discount for you on food and drinks across all our managed sites and 15% for your friends and family
- 50% discount for you at Greene King Hotels/Inns and 25% discount for your friends and family
- Access to company perks portal for regular retailer discounts
- 33 days holiday (including bank holidays) and the opportunity to buy 5 additional days
- Free onsite parking
- An employee health, wellbeing advice and guidance service
- As one of the industry's leading apprenticeship providers, we can offer training and development at any stage of your career, whatever step you decide to take

**Corporate Social Responsibility**

We also want to be a positive force for good, having a social purpose that threads through every part of our business, whether it be through caring for the planet, caring for our communities through our hugely successful partnership with Macmillan (raising over 10 million pounds) or caring for our people, creating life opportunities for all through innovative social mobility programmes. We are on an incredible journey and our goal is to be the pride of British hospitality.

**Inclusion and Diversity**

At Greene King we're setting the bar for Inclusion & Diversity. We are on a journey towards Everyday Inclusion where everyone feels welcome, can thrive and truly belong. With external commitments like the Valuable 500, If Not Now, When? and our Calling Time on Racism manifesto, our community partnerships and the support of our 4 internal Employee Led Inclusion Groups we have a clear plan based on education, awareness and activity that's already making an impact. We value the diversity of our people and are working to increase this, by joining us on this journey you can help us to shape our future inclusive culture.

**Reference Code** req9721