Specialist Benefits Officer

2 weeks ago

Bromley, United Kingdom Liberata Full time

**Key tasks and responsibilities**:

- Respond to Subject Access Requests within the prescribed timescale.
- Respond to Freedom of Information requests within the prescribed timescale.
- Provide requested information to the DWP Single Fraud Investigation Service and our own Internal Audit & Anti-Fraud Team.
- Maintain the Supported Exempt Accommodation register and liaise with managers and LBB Client to ensure compliance with SEA requirements.
- Deal with complex correspondence relating to claims for benefit.
- Ensure the Performance Management tool is completed accurately, and weekly performance table provided to the Line Manager in a timely manner.
- Ensure knowledge is kept up to date in relation to Liberata and site policies.

**Essential Skills and Attributes**:

- Educated to GCSE level or equivalent with minimum 5 grades A-C including English and Maths.
- Excellent attention to detail.
- Able to demonstrate knowledge of state benefits and local authority schemes.
- Experience/understanding of meeting targets and developing own performance.
- Competency in use of various IT systems.
- Excellent verbal and written communication skills.

**Security vetting and checks**:
If you are successful, you will need to comply with the government’s Baseline Personnel Security Standard (BPSS) verification process, this includes a basic criminal record check which will identify any “unspent” convictions. If you are unable to meet these requirements your offer may be revoked.

Liberata is one of the UK’s leading providers of business process outsourcing and support services for the public and commercial sectors.

Founded in 1975, Liberata has been serving central and local government for over 45 years as a trusted and reliable operating partner. Delivering specialist business process services where business knowledge is critical at every stage, our highly experienced and dedicated teams care about helping governments get results and achieve the highest levels of service.

Many of our services and solutions are available for procurement under various Government frameworks.

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