Security Officer

5 days ago

Kettering, United Kingdom Mitie Full time

**Sainsbury's Argos Kettering**

**Pay rate - £9.90**

**Region - Cluster Central 2**

**Job Overview**
- Permanent 42 hours per week contract working in the logistics security industry
- 4 on 4 off days and nights
- 20 days paid holiday a year
- Paid rest breaks
- Comprehensive training and development programme (apprenticeships available)
- Uniform is supplied
- SIA licence funding scheme
- Access to Mitie's outstanding employee benefits including financial services, retail discounts and online GP service

**Objectives and Responsibilities**
- Work to the Assignment Instructions ensuring that all activity is accurately recorded on the correct documents, in line with both the Client's and the Company's Quality Procedures
- To follow the site-specific Risk Assessments ensuring all activities are completed in a safe manner
- Set and maintain the highest personal and professional standards as an employee of MITIE Total Security Management and adopt a total quality approach to every aspect of your work, colleagues and clients
- To create a safe working environment, free from crime and health and safety related issues for colleagues, contractors and visitors
- To add a polite greeting and excellent customer service
- Provide a visible security contact for colleagues, contractors and visitors
- Respond to any on site incident or request for assistance and assume control until arrival of the Client, Emergency Services or Duty Manager
- To achieve and maintain the minimum published performance level required through officer evaluation

**Main Duties**

To deliver great customer service whilst delivering site security protecting colleagues, contractors and visitors ensuring they experience a great place to work.
- To patrol the site ensuring a strong security presence is easily identified
- To record any suspicious activity and / or incidents using the SMART system ensuring management are fully informed
- Monitoring the site fire, intruder and CCTV where appropriate
- Complete retrospective CCTV reviews as required
- Ensuring behaviours and situations that endanger the health and safety and wellbeing of colleagues, contractors and visitors are identified and rectified in a timely manner in line with company policies
- To be clean, tidy and properly dressed wearing full uniform
- Conduct personal and vehicle searches on colleagues, contractors and other persons visiting the site

**Personal Specification**
- Frontline Security Guarding, Door Supervision or Close Protection SIA licence (or have passed the relevant SIA training and hold valid certificates, if not held support is available to obtain a licence))
- A full five-year checkable employment / education history
- Experience of delivering Customer Service
- Excellent communication skills are required both written and verbal
- Adaptable communication style to meet the needs of different people groups
- Ability to work in a fast-moving services business
- Capability in the use of technology
- Good attention to detail
- High level of enthusiasm and passion
- Previous experience in a similar role is desirable but not essential
- Public Space Surveillance SIA licence is desirable but not essential
- Be willing to work towards, if not already held, an apprenticeship as is deemed appropriate for personnel

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