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Principal Digital Inclusion Officer
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**Principal Digital Inclusion Officer**: - Date: 5 Sep 2024- Job Location: GloucesterThis is a Gloucestershire County Council job. - Job Title: Principal Digital Inclusion Officer - Job Location: Shire Hall, Block 5, 5th Floor - Salary: £49,498 - £51,515 per annum - Hours per Week: 37.00 - Contract Type: Until 31st March 2028 - Closing Date: 06/10/2024 - Job Requisition Number: 9719 - This post is not open to job share **About the Role & Team** Gloucestershire County Council (GCC) has created two new roles to oversee the next phase of digital improvements across the county. Both roles will be based within the Economy and Strategic Planning Team and will be fixed term appointments with the contracts ending on the 31 March 2028. The Principal Digital Inclusion Officer role will enable the delivery of digital improvements following the conclusion of the Fastershire project that has helped deliver digital infrastructure and inclusion initiatives to rural and hard-to-reach areas in Gloucestershire since 2011. The role will ensure that residents acquire the skills needed to fully benefit from the social and economic advantages of being online. The role will provide technical and specialist knowledge to the authority. It will foster an inclusive digital environment by bridging the digital divide, working towards equitable access to digital resources, enhancing digital literacy, and promoting community engagement. It will lead on the production and delivery of a new digital strategy that seeks to enable every individual to engage with and benefit from digital technologies. This includes digital literacy programs, community engagement initiatives, social broadband tariffs, digital adoption campaigns and targeted support for low-income households. Gloucestershire is home to the vibrant urban centres of Cheltenham and Gloucester, the beautiful rural settings of the Cotswolds and Forest of Dean and is located within easy access of Bristol, Birmingham, and Cardiff. With 98.2 percent superfast (30Mbps) and 79.27 percent ultrafast (>100 Mbps) connectivity, Gloucestershire is already harnessing the benefits of high-speed digital connectivity. We are seeking an ambitious highly motivated digital officer who will help make a difference by supporting communities across Gloucestershire. You will be part of small but multi-disciplined team which provides a friendly supportive work environment that encourages personal growth. **About You** The Digital Inclusion Officer** **is essential in addressing the challenges of digital exclusion by ensuring that everyone has the access, skills and motivation to confidently engage with the digital world. With potentially tens of thousands of digitally isolated residents in Gloucestershire, you would manage the coordination of existing programs and develop new innovative ones to tackle digital exclusion within the community. You would be expected to empower individuals to gain digital skills, improve connectivity, and ensure accessibility to digital services. By focusing on these key areas, the aim is to inspire a more connected future and create a network of community support hubs where volunteers can provide the necessary support to those in need. The key areas of work you would be expected to focus on include: - Producing the new Digital Connectivity in Gloucestershire strategy. - Collaborating with colleagues and stakeholders to develop new, and oversee existing, digital inclusion programmes to help increase capacity. - Identify individuals affected by digital exclusion and understand the barriers they face to using digital technology. - Creating specific programmes to help people overcome the barriers they face to accessing the Council's digital services. - Enabling individuals to use digital devices and the internet effectively. - Working in partnership with the Digital Infrastructure Officer to improve broadband access, especially in hard-to-reach areas. - Working with colleagues to ensure GCC digital services are designed to meet the needs of all users, including disabled people. **About Us** For all your hard work, you will receive the following: - Flexible and agile working opportunities - 25.5 days annual leave rising to 30.5 days after 5 years continuous service - An option to purchase 10 days of additional leave per year (pro rata for part-time staff) - Family friendly employer offering benefits to help support you and your family - Career development and qualification opportunities - Supportive and positive working environment with regular, robust supervision - Local Government Pension Scheme (LGPS) - Access to our Employee Assistance Programme (EAP) that provides free, confidential, counselling and advice for - employees, available 24 hours a day, online and by telephone. - An in-house Occupational Health service - Employee discount scheme - Cycle to Work scheme - Gloucestershire Salary Sacrifice Green Car Scheme (T&Cs apply) - Links to employee networks such as
