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Customer Salesforce Technical Specialist
2 weeks ago
**Customer Salesforce Technical Specialist**
**Location: London**
**Length: 3 Months**
**Rate: £330.00 - £358.00 per day**
**Hours: 9am - 6pm**
The Customer Salesforce Technical Specialist will report into the Head of Solution Engineering & Salesforce Practice, and will be focused on working with other specialists and architects in creating detail solution designs, creating Proofs of Concept, buildingSalesforce solutions and assisting others within the wider Salesforce Practice in support of the business and it’s technical initiatives.
**The Customer Salesforce Technical Specialist will be responsible for**:
- Creating Low-Level Salesforce designs for ongoing projects in line with the Technology Design and Security Standards, set forth by various DBS Teams and the Salesforce Practice, as part of the overall Customer solution.
- Engage with Salesforce Solution Architects, as part of ensuring your solution designs are in accordance with the company reference architecture
- Work with and guide service provider developer teams in implementing the defined Salesforce solution architecture
- Providing build quality governance of supplier built solutions.
- Act as point of contact to ensure all parties (including internal and external technical / development teams) understand your detailed designs
- Continual expansion of your Salesforce detailed knowledge, constantly seeking ways to broaden exposure to the latest Salesforce capabilities, trends, best practices, and developments.
- Incorporate the innovations into recommendations to help shape the technology roadmap for the Customer domain in partnership with the Head of Solution Engineering and Salesforce Practice
- Identify risks affecting solutions, including mitigating recommendations and support in handling those risks
**Skills**:
- 5+ years of experience in Salesforce detailed technical design and development
- Demonstrated broad working knowledge of relevant capabilities, including, but not limited to: Sales, Service, Experience Cloud, integration, Chat, etc.
- Demonstrated architecture experience with web or portal based solutions.
- Able to design automation solutions that scale to large volumes
- In depth knowledge of Salesforce limits
- Know how and when to use Flow vs Apex as part of solutioning
- Experienced in Javascript and Lightning Web Components.
- Understand how and when to use Big Objects, Custom Metadata, etc. within solutions
- Experience with VSCode and the Salesforce CLI
- Experience of working with Source Control tools
- Knowledge of Scratch Orgs and release automation
- Understanding of both batched and streaming integration
- Know how to use the Salesforce security model for both internal and external users
- Know how to use Salesforce related tools and features to troubleshoot issues
**Education**:
- Hold at least a bachelor’s degree, preferably in IT or Computer Science
