Sharepoint and Microsoft 365 Trainer

1 week ago

StokeonTrent, United Kingdom Blackbird Corporate Ltd Full time

Position Overview

This is a fantastic chance for you to push yourself and explore communicating to audiences in ways you may not have had previous exposure to. You will work in a mutually supportive team where everyone is encouraged to thrive. We will support your learning and development by providing networking and training opportunities.

**There will be a requirement for regular travel to attend client's sites to deliver face to face training.**

Key Responsibilities

**Training Development & Delivery**:

- Design, develop, and deliver SharePoint training sessions (beginner to advanced) for end-users, administrators, and business users.
- Develop training materials, including user guides, PowerPoint presentations, and video tutorials, with the support of our internal content designer.
- Conduct both face to face(onsite at clients locations) and virtual training sessions to our clients.
- Needs Assessment & Customisation:

- Work with teams to assess SharePoint training needs and customise learning programs to align with organisational goals.
- Gather feedback after training sessions and adjust content or delivery methods accordingly.

**User Support & Troubleshooting**:

- Provide post-training support by answering user queries, resolving issues, and offering troubleshooting assistance.
- Create and maintain FAQs and self-help resources for ongoing user education.

**Tracking & Reporting**:

- Track and monitor the effectiveness of training programs by collecting feedback, measuring learner success, and reporting outcomes to management.

**Collaboration**:

- Collaborate with IT, business teams, and other departments to stay informed about new SharePoint features and functionality.

**Continuous Improvement**:

- Stay current with SharePoint and Microsoft 365 trends, tools, and best practices to enhance training methodologies and deliver the most effective learning experiences.

**Experience**:

- 3+ years of experience delivering training programmes including administration, development, or end-user support.
- Previous experience designing training programs, preferably in a corporate environment.
- Skills & Knowledge:

- A high knowledge of SharePoint infrastructure
- Excellent communication and presentation skills, with the ability to explain complex technical concepts in simple, user-friendly terms.
- Experience using Microsoft Teams.
- Strong problem-solving skills and the ability to work with a variety of stakeholders.
- Self-motivated with the ability to work independently and as part of a team.
- Detail-oriented with excellent organisational skills.
- Ability to travel throughout the UK and Ireland
- Full UK Driving License is required

**What We Offer**
- We offer a competitive salary based on experience.
- Opportunities for ongoing professional development and certifications.
- 28 days Annual Leave
- Birthday off every year (not part of the holiday allocation)
- Private Health Insurance opt in after 6-month probation period
- Fully funded courses that will enhance and expand your capabilities and potential

**How to Apply**

**NO AGENCIES**

Pay: From £30,000.00 per year

**Benefits**:

- Flexitime
- Private medical insurance
- Work from home

**Experience**:

- SharePoint Training: 3 years (required)
- Microsoft 365: 2 years (required)

Licence/Certification:

- Driving Licence (required)

Willingness to travel:

- 75% (required)

Work Location: Hybrid remote in Stoke-on-Trent ST4 2HS

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