Business Assurance Lead

**About the Role**

**Base Location**: Belfast

**Salary**: £26,000 - £39,000 + performance-related bonus + a range of other benefits to support your family, finances and wellbeing.

**Working Pattern**: Permanent | Full Time | Flexible First options available

**What is the Role?**

As our Business Assurance Lead, you will:

- create and manage the Airtricity Gas NI quality and monitoring schedule, implementing, planning and managing a roadmap of regular audits, dip tests and checks within the department
- manage on time and accurate regulatory reporting and submissions and assist the business to target future change proactively by utilising key data reporting
- drive operational excellence and performance, using data analysis to target process change and training requirements, increasing business governance / rigour
- assist with managing change management processes by driving knowledge of the regulatory framework, public policy, organisational structure and continuous improvement
- help senior managers fulfil their roles as change sponsors for their respective departments and engage with key project teams so they can integrate their projects within the business

**What do I need?**

To be considered for this role, we would love you to have:

- knowledge of the Northern Ireland retail energy markets and an understanding of the requirements associated with working in a regulated utility industry
- familiarity with key operations functions (Customer Service, Billing, Credit Control, Meter Reading)
- functional experience within business operations environment, with working knowledge of GDPR and key data protection principles, as well as compliance audit expertise
- an understanding of key change management and change governance principles
- excellent project management, leadership, communication and presentation skills

**About our Business**

SSE is a multinational energy company listed on the FTSE 100, with a vision “**to be a leading energy company in a net zero world**”. We’re investing in £24bn+ by the end of the decade to help deliver our Net Zero Acceleration Programme.

Part of SSE Plc, Energy Customer Solutions is the Customer facing division - providing energy and low carbon solutions to over 1.3million customers. We have a strong market position with great customer relationships and expert customer teams working in Belfast, Cardiff, Dublin, Perth, and Reading. Energy Customer Solutions is made up of 2 external brands; we operate under the brands **SSE Airtricity (Ireland) & SSE Energy Solutions (GB).**

SSE Airtricity is Ireland's second largest and fastest growing energy provider, supplying around 800,000 domestic and commercial gas, electricity and home energy services customers in the Republic and Northern Ireland. Around 40% of the electricity SSE Airtricity supplies to its customers on an island basis is generated from renewable sources - the greenest energy supply of any provider on the island and over three times the average on an all-island basis.

We have ambitious targets to help our customers on their journey to Net Zero by increasing the accessibility of green energy solutions through the provision of customer-driven propositions and we’re a partner to customers and stakeholders as they seek ways to respond to the climate crisis.

**Help us power change.**

**What’s in it for you?**

An excellent package with 34 days holiday entitlement (including public holidays), enhanced maternity/paternity leave, discounted healthcare, salary sacrifice car leasing and much more, view our full benefits package on our careers site.

**Next Steps**

Before commencing employment with SSE, you'll be required to fully complete our pre-employment screening process consisting of a basic criminal records and credit check.

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