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Business Support Officer
2 weeks ago
**Job Title: Business Support Officer (BSO)**
**About Arloid**
Arloid Automation is an innovative start-up in fast growing and exciting AI space. Our product, arloid.ai, is based on Deep Reinforcement Learning and helps real estate industry to reduce carbon footprint and utility bills through the use of automated intelligent and precise management of HVAC systems. Our technology has a proven potential to save up to 30% of energy consumption and CO2 emissions for the companies we work with. With over $1.5T annual global spent on HVAC in industrial and commercial real estate sectors alone, and we estimate the global SAM (Serviceable Available Market) to be worth $156B p.a. We operate as a B2B SaaS company. Our target customers are real estate companies, hotel groups, logistics companies and so on worldwide. Our technology is deployed in a broad range of use cases, such as office buildings, shopping malls, airports, hotels, hospitals, warehouses, industrial and residential estate. We currently working with 23,096,628 sq.ft. of real estate across Middle East, South East Asia, China and Europe.
We are a truly diverse team located in London (HQ), Singapore and Dubai. We have a lively, honest, and open culture based on mutual respect. We are collectively motivated by the unlimited potential of our company to contribute to a more sustainable use of energy. We deliver unparalleled service to our customers while helping them to save money on utility bills. We work hard and play hard. We support and constructively challenge each other to win as a team.
**About the role**
The role holder will provide high-level confidential executive support to the CEO, covering a wide range of tasks and activities including (but not limited to) procurement coordination, travel and logistics, department meetings and off-site activities, diary management, meeting coordination, and minute taking for key CEO’s meetings and Boards. You will undertake a range of discreet, and confidential tasks, projects, and coordinate processes. While also acting as a key point of contact with internal and external stakeholders and will have proven experience dealing with senior executives.
**Place of work**:
Thanet House 231-232 Strand, Temple, London WC2R 1DA
**Report to**:
The company CEO
- **Responsibilities**:
- **Mission**
Troubleshoot and handle the CEO’s daily needs that allow the CEO to focus his efforts on developing the product and scaling the business.
- **Main functions**:
- Provide general support to the CEO, including ensuring effective preparation and follow-up of internal management and external stakeholder meetings;
- Support the CEO in planning, monitoring and reviewing the
KPIs in line with the identified priorities, targets and outcomes. Track and collate KPI’s reports for KPIs performance.
- Coordination of logistics for various scenarios such as meetings, negotiations, online conferences, travels (itineraries, tickets, accommodation, transportation, expenses reports, visas), press appearances, parties, lunches/dinners, and vacations. The CEO may also ask to participate in any events mentioned above;
- Attend and actively participate in team meetings and other meetings as required by the CEO, ensuring accurate minutes are taken and any requested reports are provided. Accountable for the efficient running of Boards and key meetings;
- Follow up the progress of solving Legal & Administrative and Fundraising Raising Committees tasks, as well as participate in the implementation of some of the matters, to provide the CEO with accurate information and analytics regarding the status of business.
- Representation of the CEO’s interests globally with business partners, colleagues, service providers (insurance companies, car service centres, landlords, facilities management companies, Internet and mobile providers, hairdressing salons, etc.), authorities, schools, financial professionals, and lawyers, on the phone or online or in-person;
- Complete everyday tasks on behalf of the CEO, such as interacting with fitness and private clubs, GPs and hospitals, reading mail, paying bills, purchasing, and bookings. From time to time, household management tasks such as maid control or looking after pets can also be requested.
- **General Requirements**:
- **Education**:
- Bachelor degree in a relevant field;
- **Skills & Experience**:
- Must possess a minimum of 3 years of experience in the similar field;
- Excellent written communication skills - including the ability to draft papers, prepare presentations and other documentation in clear, concise and accurate plain English to tight timescales;
- Proven analytical skills with the intellectual ability to assess complex documents and issues and quality-assure papers and reports;
- Ability to work under pressure, make decisions and to solve problems. The post-holder must be able to deal with conflicting demands and prioritise work whilst ensuring that a high-quality service is prov
