Head of Service

3 days ago

Chatham, United Kingdom MERJE Ltd Full time

My client is looking for a Head of Service - third party function which sits within the Group Operations Chief Controls Office through effective leadership, communication and delivery from the Group Business Services based across multiple sites.

**Responsibilities**:

- Be responsible for the Group Business Services & Third Party Resilience teams
- Lead and deliver against the agreed schedule of events relating to the time bound activities for the Customer Regulatory for the Savings and Mortgages Portfolios
- Coordinate and report against non-system process change across the Operational area to support effective and timely introduction of process change and process improvement.
- Document and present on the annual assurance relating to the compliance to FSCS and SCV/CoA compliance to OpsCo and / or the Risk Board committee.
- Support and coordinate with pre on boarding due diligence assessment for potential new third parties being selected by the business surround the entry exiting considerations and contingency options.
- Be responsible for the Third Party Contingency Steering Group to provide clear direction and delivery with the aim to have robust exit plans in place, agreed testing strategies and risk profiling for new and existing critical third plans.

Skills, knowledge & Experience
- Specialist knowledge of Third party contingency and exit planning is essential.
- Specialist knowledge of the FCA / PRA Depositor Protection requirements is essential.
- Specialist knowledge of Operational process change is essential.
- Detailed knowledge of HMRC and TISA guidelines are desirable.
- Detailed knowledge of Retail and Lending products and systems is desirable.
- Basic knowledge of FCA Reporting, specifically surround DISP activities is desirable.
- Experience of Line Management, managing and developing staff is essential
- Experience working within a Financial Services organisation is essential

If you would like this job advertisement in an alternative format, please contact MERJE directly.

  • Head of Service

    2 weeks ago

    Chatham, Kent, United Kingdom Service Care Solutions Full time £50,000 - £90,000 per year

    Head of Provider ServicesLocation:Medway, KentSalary:£61,140 – £73,241 per annumPlus:Special Allowance: £5,573 per annumSkills Allowance: £10,000 per annumOut of Hours Payment: £3,000 per annumDesignation:Head of Provider ServicesDirectorate:Children & AdultsDivision:Children's ServicesResponsible to:Assistant Director – Children's...

  • Head of Service

    2 weeks ago

    Chatham, Kent, United Kingdom Connect2Socialwork Full time £50,000 - £90,000 per year

    Head of Provider ServicesLocation:North KentSalary:£61,140 – £73,241 per annumAdditional Allowances:Special Allowance: £5,573 per annumSkill Allowance: £10,000 per annumOut of Hours: £3,000 per annumContract:Permanent | Full-TimeWorkstyle:Hybrid (minimum 3 days office-based)Ready to lead change and make a lasting impact in Children's...

  • Head of Service

    1 week ago

    Chatham, United Kingdom Connect2Socialwork Full time

    Head of Provider Services – Kent County Council Connect2Socialwork is recruiting on behalf of a leading local authority in North Kent for an experienced and visionary Head of Provider Services. This is a senior leadership role within Children’s Services, responsible for shaping strategies, driving service improvements, and ensuring positive outcomes for...

  • Head of Service

    1 week ago

    Chatham, United Kingdom Connect2SocialWork Full time £125 - £150

    Head of Provider Services – Kent County CouncilBe one of the first applicants, read the complete overview of the role below, then send your application for consideration.Connect2Socialwork is recruiting on behalf of a leading local authority in North Kent for an experienced and visionary Head of Provider Services. This is a senior leadership role within...

  • Head of Service

    2 days ago

    Chatham, Kent, United Kingdom Medway Council Full time £60,000 - £120,000 per year

    Salary:£61, ,241 per annum + £5,573 special allowance, £10,000 skills allowance and £3000 out of hours payment.Following our recent Ofsted inspection in July 2023, we are proud to have been rated 'Good' by Ofsted.As Head of Service you will be part of a permanent senior management team. You will be responsible for providing strategic leadership and...

  • Head of Service

    2 weeks ago

    Chatham, Kent, United Kingdom Connect2Socialwork Full time £60,000 - £100,000 per year

    A forward-thinkinglocal authority in the South East of Englandis seeking an experienced and strategic leader to take on the role ofHead of Safeguarding and Quality Assurancewithin its Children's Services division.This pivotal role offers the opportunity to lead and shape safeguarding and quality assurance across the authority, driving continuous improvement...

  • Head of IT Service Management

    2 weeks ago

    Chatham, United Kingdom OneSavings Bank Plc Full time

    **About the team**: If you are interested in building out a legacy in an opportunity of a lifetime to work within a post-merger environment then this could be the right role for you. As Head of IT Service Management, you will be a key component of the IT Service Delivery Leadershipteam, working alongside the Head of IT Service Operations. Collectively, the...

  • Head of Service

    2 weeks ago

    Chatham, United Kingdom Medway Council Full time

    At Medway Council, we have bold ambitions for the future across everything we do. We are ambitious for our children and young people to ensure they have the very best start in life and can achieve their full potential. As a Head of Service, you will report to the Assistant Director of Children’s Services, providing strategic leadership, vision and...

  • Head of Service

    2 weeks ago

    Chatham, United Kingdom Medway Council Full time

    At Medway Council, we have bold ambitions for the future across everything we do. We are ambitious for our children and young people to ensure they have the very best start in life and can achieve their full potential. As a Head of Service, you will report to the Assistant Director of Children’s Services, providing strategic leadership, vision and...

  • Head of Service

    2 weeks ago

    Chatham ME LL, United Kingdom Medway Council Full time £60,000 - £80,000 per year

    Following our recent Ofsted inspection in July 2023, we are proud to have been rated 'Good' by Ofsted.As Head of Service you will be part of a permanent senior management team. You will be responsible for providing strategic leadership and oversight, and ensuring practice and values deliver positive outcomes for children, young people and their families.As a...