Reservations Supervisor

This team environment is incredibly quick paced, lively, action packed and full of energy.

As a Reservations Supervisor, you will play a vital role in the success of our innovative and forward-thinking business by motivating and leading our friendly and dedicated reservations consultants to generate revenue, make bookings and organise treatmentsover the phone.

This is a fantastic opportunity to lead our high energy contact centre team who pride themselves on delivering a fantastic guest experience in a friendly and engaging way. You will be able to motivate our reservations team and create a fun and hardworkingenvironment. Our reservations department is the first point of contact for our prospective customers, so it is imperative that you are customer service focused and are always striving to provide the best service to our prospective and returning guests. Thisrole is ideal for someone with excellent communication and motivational skills. You will have a pleasant telephone manner, great communication skills both written and verbal, and be able to use your own initiative.

**Benefits**

Being the iconic wellbeing brand that we are you should expect benefits that match our simple vision; to make you feel happier and healthier inside and out.

Not only will you work in great company where we share and believe in our vision you will also have access to the following;
- Health, Wellness and Wellbeing incentives
- Champneys experiences
- App technology for all our essential forms
- In house social media connecting our Champneys Family
- Motivating, rewarding and engaging colleague events
- Discounted stays for you, your friends and family at any of our Hotels or Resorts
- Heavily discounted rates at our getaway Haven
- Complimentary Spa Day
- Exceptional discount on Champneys products
- Great discounts on our partner products
- Discounted membership to our exceptional health clubs
- Access to Learning & Development aimed at job satisfaction and career advancement
- Mental Health Awareness Days
- Access to wider wallet - discounts on a wide range of websites, high street shops and great experiences for you and your family
- Merlin Entertainments Attraction
- Introduce a friend incentive
- Long Service celebrations
- Free parking
- Professional Uniform