Lead Driver

Are you ready to take the wheel and drive the EMED Group to new heights? We are seeking a dynamic Lead Driver to oversee our fleet management, control and dispatch, planning, warehouse management, customer service, and operational support.

Location**: Shrewsbury, Shropshire**

Contract**:Full Time - 40 hours per week / Permanent**

If you thrive in a fast-paced environment and are passionate about delivering exceptional service, this is the perfect opportunity for you

**What benefits can you expect?**
- ** £11.59 per hour**
- Life Assurance - providing colleagues and their family financial peace of mind and protection to the value of £5,000.
- 24/7 online/telephone GP Consultation and access to prescriptions.
- 2nd opinion medical support following diagnosis or where a colleague is on a treatment pathway.
- Cash-plan benefits, providing colleagues the option of protecting themselves in case of illness and recuperation, including dental, optical, chiropody.
- Access to mental health consultations.
- Access to physiotherapy consultations.
- Access to legal advice on domestic issues e.g. motoring offences, wills and probate, and personal injury.
- Financial guidance re retirement planning, tax savings and state benefits.
- Long Service Recognition Scheme - recognising colleagues for their continued service after 5 years and at 5-year intervals with an increase in annual leave.
- Values-based Internal Recognition Scheme with financial reward, which will lead to an annual recognition event.
- Refer a Friend recruitment incentive scheme with financial rewards_._
- The EMED foundation, to provide support to colleagues and our local communities.
- Paid holiday entitlement.
- Pension Scheme.
- Blue Light Card.
- Uniform provided.
- EAP (Employee Assistance Programme) to support a range of health and wellbeing requirements.
- Flu vaccination (_through an internal campaign in Autumn/Winter)_

**Responsibilities**:

- **Fleet Management**:Take charge of our vehicles, ensuring they are well-maintained, fully functional, and compliant with safety regulations. Coordinate maintenance schedules and optimize routes for efficient delivery while prioritizing driver and public safety.
- **Control and Dispatch**: Be the backbone of our operations by overseeing the timely dispatch of vehicles and drivers to ensure smooth and on-time delivery of healthcare supplies and equipment, adhering to traffic regulations and safety guidelines.
- **Planning**: Utilize your keen organizational skills to plan routes, schedules, and assignments, considering factors such as traffic, delivery windows, and urgent items, while prioritising the safety and well-being of drivers and the public.
- **Warehouse Management**: Collaborate with our warehouse team to oversee inventory management, including receiving, storage, and distribution of healthcare products while ensuring compliance with health and safety protocols.
- **Customer Service**: Exemplify our commitment to exceptional customer service by resolving delivery-related issues, addressing queries, and maintaining positive relationships with our clients and wider team.
- **Supporting Operations**:Provide operational support to our team, including training new drivers on daily schedules, implementing safety protocols, and continuously improving processes to maximize efficiency and minimize risks.

**Requirements**:

- Integrity, Compassion & Respect
- Excellent organisational and time management skills
- Strong communication and interpersonal abilities
- Patient/Customer focus
- To be able to work as a team
- Flexibility
- Full UK (manual) driving licence
- At least 2 years driving experience
- IT Skills - Outlook and Excel (training given)

**Our Values
**C**ollaborative - we work as one team with a shared purpose to meet the needs of our patients, passengers, colleagues, customers, communities, and the planet.

**A**gile** - **We listen, learn and adapt to improve the business, each other, and ourselves.

**R**eliable - We do what we say we will do, we take responsibility and we behave with integrity.

**E**mpowered** - **We are confident and committed to taking responsibility to deliver the highest quality service.

**About Us**

The exciting merger of ERS Medical and E-Zec Medical has enabled us to rebrand, therefore as a combined business we are now known as EMED Group. We are the largest Patient Transport and Care Partner to the NHS with more than 2,500 colleagues across 50 depots. Our ambition is to continue developing transport services that improve the health and wellbeing for people across our local communities by providing transport that supports patient care, community support, secure mental health and medical courier services.

EMED Group are committed to providing equal opportunities and we endeavour to provide an inclusive and safe working culture for all.