Restaurant Server
2 weeks ago
A neighbourhood restaurant in Manchester is on the lookout for the best in hospitality to join our team.
We have an opportunity for a confident and outgoing restaurant host, passionate about customer service, Our hosts are responsible for taking reservations and assisting with promotion and development of the business. Starting with a warm and friendly welcome, our hosts ensures guests have a fantastic dining experience.
**Responsibilities**
- Welcome everyone with a smile and make them want to return.
- Deliver exceptional levels of customer service ensuring all guests enjoy a unique and memorable dining experience
- Develop excellent product knowledge to answer guest questions and offer recommendations
- Strive to make every customer a repeat customer by remembering names and personalizing their experience
- Accurately process food and drink orders through the till system
- Ensure we manage reservations and enquiries in a timely manner
- Manage the reservation system to ensure maximal cover rotation in the restaurant.
- Function facilitation to communicate with guests to drive function sales in all areas of the restaurant, bar & 1st floor lounge.
- Promote the business at every opportunity
- Complete set up, handover and closedown duties to a high standard
**Requirements**:
Our restaurant host will:
- Be passionate about customer service
- Be immaculately presented
- Possess exceptional communication and organizational skills
- Be strong team-players
Hospitality experience is preferable but not essential as full training will be given. More important are the skills listed above.
Schedule:
- Monday to Friday
- Weekend availability
Work Location: In person
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